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van Wagenen Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at van Wagenen.

Showing 3 of 5
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van Wagenen

Customer Service Representative

Operations · more than a year ago

Intern Average Positive experience Accept offer 2 rounds
Interview process
Group Recruiter call Offer
Interview formats
Presentation Behavioral Group

Got set up for a summer CS intern role through email. We all interviewed together in a group setting. First, there was a company presentation, then I had a one-on-one with HR. Later, I got a job offer over the phone.

Confirmed questions1 question
  • What makes you want this job?
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van Wagenen

Customer Service Representative

Operations

Entry Average Positive experience Accept offer 2 rounds
Interview process
Presentation Recruiter call Background check
Interview formats
Presentation Behavioral

The interview was pretty laid back. The interviewer was attentive and asked relevant follow-up questions. First, there was a short presentation about van Wagenen. Then, we all had one-on-one interviews. I got a call back within a week. After the call back, they emailed me all the forms and info about the drug test. The whole thing felt smooth.

Confirmed questions1 question
  • Can you tell me about your previous customer service experience?
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van Wagenen

Call Center Representative

Operations

Entry Average Neutral experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

It started with some basic questions about whether I'd be a good fit for the role. There were two interviewers. They asked about my background and education, though it wasn't a super intense background check. They also asked if I had reliable transportation and if I could handle a lot of calls.

Confirmed questions1 question
  • What was your associate's degree in?

van Wagenen Customer Support Representative Interview Questions

Quoted word for word from van Wagenen interview reports.

What skills or qualities do you possess that would make us want to hire you?

Read reports

Can you tell me about your previous customer service experience?

Read report

Formats, difficulty and experience

Across all 5 van Wagenen interview reports.

Interview formats

Behavioral 50%
Presentation 30%
Technical 10%
Group 10%

Interview difficulty

Easy 0%
Average 100%
Difficult 0%

Candidate experience

Positive 80%
Neutral 20%