Urgently Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Urgently.
Urgently
Customer Service Representative
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
The interview was straightforward and very informative. They focused their questions on me and asked things that related to the job and my past experience.
Confirmed questions3 questions
- What makes you want to become a customer service representative?
- Could you tell me about your educational background?
- Can you describe your previous work experience that aligns with this role?
Urgently
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The interview was easier than I expected. It was a two-step process. My recruiter helped me get ready. I'll be working for Aerotek on a contract basis before hopefully going permanent.
Confirmed questions4 questions
- Tell me what you know about Urgent:ly.
- Are you able to be flexible with your work schedule?
- Do you have any prior commitments that might prevent you from fulfilling your job duties?
Urgently
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
Had a really thorough virtual meeting via Zoom with a few people from recruiting, and then met with someone else. Everyone was super energetic and positive. I just need to pass a drug and background check, and then they said I'd get an offer, which they did make about an hour after the last interview.
Confirmed questions1 question
- What is your understanding of our company?
Urgently Customer Support Representative Interview Questions
Quoted word for word from Urgently interview reports.
“Tell me what you know about Urgent:ly.”
Read reports →“Are you comfortable being on camera for the entirety of your shift?”
Read reports →“Can you tell me what you know about Urgently?”
Read reports →“What makes you want to become a customer service representative?”
Read reports →“Are you able to be flexible with your work schedule?”
Read report →“Do you have any prior commitments that might prevent you from fulfilling your job duties?”
Read report →“What do you know about the company?”
Read report →“Could you tell me about your educational background?”
Read report →“What is your understanding of our company?”
Read report →Formats, difficulty and experience
Across all 6 Urgently interview reports.