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Urban Planet Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 33 interview experiences · FREE TO READ

1.4 Rounds average
Easy Typical difficulty
61.3% Positive experience

Which role are you interviewing for?

6 roles · 33 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Urban Planet.

Showing 4 of 33
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Urban Planet

Sales Associate

Sales · nearly a year ago

Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral

First, they'll have a quick chat to get to know you. Then, you'll have an in-store interview where you'll discuss the role and your passion for fashion. They plan to make a decision within a week.

Confirmed questions1 question
  • Can you tell me about yourself and your customer service work experience?
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Urban Planet

Team Leader

Operations · more than a year ago

Lead Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral

It was a really smooth and straightforward interview process. I sent in my application, and then got an interview invite within 7 days. Just a week after that, the store reached out with an offer.

Confirmed questions3 questions
  • Could you share a bit about yourself?
  • Can you describe your past experience?
  • Please provide a list of references.
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Urban Planet

Customer Service Representative

Operations

Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral

It was okay. The interviewer was friendly. However, she showed up 30 minutes late to the interview, as ironic as it seems. The entire store atmosphere seemed very laid back as the manager herself did not seem to have a concern on her mind.

Confirmed questions1 question
  • Who was your favorite designer?
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Urban Planet

Cashier

Operations

Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

It was a good and fast interview process. The staff was very friendly and welcoming. Around 5 questions were asked and the process took a little over half an hour. The questions weren't intimidating.

Confirmed questions1 question
  • Could you please tell me about yourself?

Urban Planet Interview Questions

Quoted word for word from Urban Planet interview reports.

How would you explain a price difference to a customer for two identical-looking shirts that were released in different seasons?

Read reports

What would be your course of action if you observed a customer shoplifting?

Read report

Tell me about what you know regarding the company that owns Urban Planet.

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What action would you take if you observed someone shoplifting or attempting to shoplift?

Read report

Formats, difficulty and experience

Across all 33 Urban Planet interview reports.

Interview formats

Behavioral 73.3%
Technical 13.3%
Other 4.4%
Presentation 4.4%
Case 2.2%

Interview difficulty

Easy 81.8%
Average 15.2%
Difficult 3%

Candidate experience

Negative 9.7%
Positive 61.3%
Neutral 29%

Reports by job function

Sales 26
Operations 7