Urban Outfitters Team Leader Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 13 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Urban Outfitters.
Urban Outfitters
Team Leader
Lead Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical Other
It was a one-on-one meeting with the department managers. They presented scenarios related to customer service, team conflicts, and problem-solving, among other topics. They also asked about store operations.
Confirmed questions1 question
- Are you familiar with the key performance indicators?
Urban Outfitters
Team Leader
Mid Average Negative experience Decline offer 4 rounds
Interview process
Recruiter call Group Take home Onsite
Interview formats
Behavioral Group Other
okay, first interview was at a job fair one on one with a team leader. general questions about my experience and what fashion and leadership meant to me. he saw that i had management experience and stated that that was the qualification for team lead but it wasn't lengthy enough for a departmental manager. i was applying for team lead position with the hope of moving up in the company. the interviewer was really nice and i felt good about the interview. got a call the weekend of for a second interview that was a group interview in their stock room that looked like a dungeon...many flights of steps down. group interview went well and i felt i was able to stand out. i was told i would be contacted in a weeks time. a week later, got a link in my email for the personality test. completed it, and a week later got an interview with the head visual merchandiser and the store manager. actually i got there early and they were 30 minutes late to interview me. apparently they were waiting for me down at the dungeon...while maybe they should've come up or called upstairs to ask if i had arrived. the manager working told me earlier that he had notified them. there was clearly a communication and time management problem that i found unprofessional. i finally got the interview and made it clear i was applying for team lead....we spoke about my previous sales, management and retail experience . i did feel though that they were not assessing my experience but rather my look, and how i answered the questions, they didn't seem to be paying much attention. anyways got a call three days later with a job offer.
Confirmed questions2 questions
- Talk to me about loss prevention.
- How do you feel you would fit in with a diverse large group of individuals?
Urban Outfitters
Team Leader
Mid Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
I sent in my resume and cover letter, finished an ethics survey, and then got a call back for a one-on-one with the store manager. It was pretty easy, honestly, maybe the hardest part was figuring out what to wear since it was super casual. The store manager was really nice and focused on making sure everyone worked well together and built a "community spirit" in the store. I heard back about a week after the interview.
Confirmed questions4 questions
- What makes you interested in Urban Outfitters?
- Why are you looking to join Urban Outfitters?
- Can you describe your understanding of the Team Leader role?
Urban Outfitters Team Leader Interview Questions
Quoted word for word from Urban Outfitters interview reports.
“Can you draw a self-portrait and then describe it?”
Read reports →“What makes you interested in Urban Outfitters?”
Read reports →“How would you prevent theft among employees and customers?”
Read reports →“What's your approach to managing an employee who refuses to complete their assigned tasks?”
Read reports →“What were the key performance indicators for your store?”
Read report →“Are you familiar with the key performance indicators?”
Read report →“What makes you want to join Urban Outfitters?”
Read report →“Why are you looking to join Urban Outfitters?”
Read report →“How do you approach resolving differences between team members?”
Read report →Formats, difficulty and experience
Across all 13 Urban Outfitters interview reports.