Urban Outfitters Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 45 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Urban Outfitters.
Urban Outfitters
Sales Assistant
Entry Easy Positive experience Accept offer 1 round
Interview process
Group
Interview formats
Group Presentation
We had a fun group interview with about six other people. We were asked to bring an item that best represents us to talk to the group about. The atmosphere was very relaxed and the hiring managers were very welcoming. Two of us were offered roles with immediate starts if we wanted them.
Confirmed questions1 question
- Please bring an item that represents you and be ready to discuss it.
Urban Outfitters
Sales Assistant
Entry Average Neutral experience No offer 1 round
Interview process
Group Presentation
Interview formats
Group Presentation Behavioral
Applied online and heard back a week later. It turned out to be a group interview, which I wasn't expecting but had seen in reviews. We were taken to a small back room with four other people. First, we all introduced ourselves. Then, we were taken to the shop floor for a pretend task: helping two girls pick out a gift for their dad. They asked each of us why we selected the items we did, and also asked some other questions. I really think they're more interested in your personality – if you're confident, loud, and outgoing – rather than your actual experience. It was an okay interview, just a bit tough if you're naturally more reserved.
Confirmed questions4 questions
- Scenario-based questions, helping customers find an item for an occasion
- Tell me about a time you worked in a team, your role, and the outcome.
- What does customer service mean to you?
Urban Outfitters
Sales Supervisor
Mid Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Group Onsite
Interview formats
Behavioral Group
I was called in for an interview a week after applying. The interview was in a group of other applicants and out in the middle of the store for all customers to see. Very uncomfortable and nerve racking
Confirmed questions1 question
- Why do you want to work for Anthropologie?
Urban Outfitters Sales Representative Interview Questions
Quoted word for word from Urban Outfitters interview reports.
“Could you choose an outfit suitable for a 16-year-old going to a concert?”
Read reports →“What would you purchase with a £100 gift card?”
Read reports →“If you were stranded on a desert island, what three items would you bring?”
Read reports →“Could you tell me who your favourite actor is and the reason why?”
Read reports →“What would you do if a customer broke an item?”
Read report →“Can you describe the brand using only three words?”
Read report →“What do you consider to be the target demographic?”
Read report →“How would you assist a customer unfamiliar with Urban Outfitters in finding a gift for someone they care about?”
Read report →“If the store had no customers, what would you do?”
Read report →Formats, difficulty and experience
Across all 45 Urban Outfitters interview reports.