UPS Supply Chain Solutions Account Executive Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at UPS Supply Chain Solutions.
UPS Supply Chain Solutions
Account Executive
Mid Difficult Positive experience No offer 3 rounds
Interview process
Recruiter call Technical screen Panel Background check Offer
Interview formats
Behavioral Technical Presentation Case
So, I had two interviews initially. The first was a phone call, and then I had to take an assessment test. After that, they invited me in for a panel interview with three people: the regional executive, the hiring manager, and an HR person. They asked me to give a short intro about myself. Then, each of them asked questions from a list they had, and we did a role-play situation. After that, I got to ask them any questions I had. We then talked about the management style here for the local area and what the job would specifically involve. They also asked about what kind of help I'd have to do well in the job and how the regional managers help out the local team.
Confirmed questions4 questions
- Tell us a bit about your background.
- What's your approach when dealing with unhappy customers?
- How do you go about growing an account after a customer is dissatisfied?
UPS Supply Chain Solutions
Account Executive
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Take home Technical screen
Interview formats
Case Behavioral
The interview process was pretty straightforward. You'll have a sales assessment where you're asked sales scenario questions. If you're taking it, you should aim to sound like a shady salesperson. Don't give honest answers like "customers come first." Instead, say "UPS comes first" and whatever it takes to land a sale, you do it.
Confirmed questions1 question
- Would you alter a sales order if the customer asked you to?
UPS Supply Chain Solutions
Account Executive
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Presentation
Interview formats
Behavioral Case Presentation
It's pretty straightforward. You need some experience in freight forwarding, plus sales know-how and a calm approach for managing accounts. Prepare for some role-playing exercises.
Confirmed questions4 questions
- Can you explain what you know about global logistics?
- Tell me about your experience in sales.
- How do you maintain a steady hand when managing accounts?
UPS Supply Chain Solutions Account Executive Interview Questions
Quoted word for word from UPS Supply Chain Solutions interview reports.
“Would you alter a sales order if the customer asked you to?”
Read reports →“How do you go about growing an account after a customer is dissatisfied?”
Read reports →“If I google behavioral interviewing, will I be golden?”
Read reports →“Can you explain what you know about global logistics?”
Read reports →“How do you maintain a steady hand when managing accounts?”
Read report →“Were the questions straight out of a behavioral interview textbook?”
Read report →“What's your approach when dealing with unhappy customers?”
Read report →“Describe your experience with customer dissatisfaction and how you'd foster account growth.”
Read report →“Tell me about your experience in sales.”
Read report →Formats, difficulty and experience
Across all 5 UPS Supply Chain Solutions interview reports.