
University of Phoenix Finance Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at University of Phoenix.
Financial Advisor
I was randomly contacted about this role after putting my resume online, this was about 7 years ago. On the interview day, I went to a ballroom and met with two interviewers. They asked me some behavioral questions. Then I was given a take-home test. Two days later, I got an offer.
- Can you describe a challenging situation you faced with a client?
- Could you share an instance of a difficult interaction you had with a colleague?
Financial Advisor
I had 2 interviews for the Financial Advisor role. The first was a phone screen, which was a quick and easy 15-minute call where they asked some basic behavioral questions. The second interview was in person with the hiring manager. This interview focused more on my ability to retain clients and provide good customer service, using scenarios like how I'd handle a client wanting to quit, similar to keeping students in a program.
- Can you tell me what kind of fruit you would be and the reasoning behind it?
- Imagine you're a personal trainer and a client wants to quit; how would you approach that situation?
Financial Advisor
After applying, I went through an online assessment. Then, there was a phone interview, followed by an in-person interview with two managers. I received an offer the day after the in-person interview, contingent on a background check. The whole process took about three weeks. Even though it was long, it was a really good experience. The people I met were all nice. The interviews focused on behavioral questions. They want to see how you handled situations in the past, so take your time thinking about your answers. They aren't super hard questions, just sometimes tough to recall a specific event. I also asked about potential challenges and career paths within the role. Showing interest in the company is key.
- Can you tell me about a time you went above and beyond to assist a customer or a colleague?
- Describe a situation where you struggled with managing your time effectively.
University of Phoenix Finance Consultant Interview Questions
Quoted word for word from University of Phoenix interview reports.
“Can you tell me what kind of fruit you would be and the reasoning behind it?”
Read reports →“Imagine you're a personal trainer and a client wants to quit; how would you approach that situation?”
Read reports →“How do you manage situations where students get upset about the length of the financial process, which is out of your control?”
Read reports →“Describe the most difficult situation you faced when confronted about gossip that was not true.”
Read reports →“Describe a situation where you struggled with managing your time effectively.”
Read report →“How would you handle a situation that has escalated?”
Read report →“Could you share an instance of a difficult interaction you had with a colleague?”
Read report →“Can you tell me about a time you went above and beyond to assist a customer or a colleague?”
Read report →“Can you describe a challenging situation you faced with a client?”
Read report →Formats, difficulty and experience
Across all 6 University of Phoenix interview reports.