University of Phoenix Interview Questions
& Process

I met with two of the hiring managers and followed the STAR method style of interviewing as best as possible. Unfortunately the enrollment manager already seemed like she did not want to be there and led the interview with a poor tone. If this is how the mood is in the hiring process then I rather not get into this company. If we are answering behavioral questions then what is the point in taking a personality test beforehand? I already have experience with higher education and wanted to show case those skills but the questions literally sound like generic "Tell me about a time" prompts I did in middle school.

My interview experience was great. I talked to Jeremy and Leo, the hiring managers. They were nice, professional, and courteous. They went over the job details and answered my questions. They do want you to read the materials they send and be ready to explain your answers and evaluate your responses. I really enjoyed the mock interview where Jeremy pretended to be a student, it felt natural and fun.

I applied on their website and heard back from HR pretty quickly since I was referred. After talking to HR, I went through four rounds of interviews with different leaders, like the Sr. Content Director of Strategy and the VP of PR. This whole thing took about two weeks, and they were always in touch, saying things were going well. But then, for a week and a half, I heard nothing, even after I followed up. Finally, they told me the job title and description changed a bit without telling me or updating the listing. I said I was still good for the new version, but then got ghosted again because they said everyone was on vacation. A week later, HR asked if I was still okay with the new role, which I was, but it felt like a bait-and-switch. Another week and a half passed, and they finally got back to me to say they picked someone else. It felt like a huge waste of my time with all the delays and lack of clear communication.

So basically, they told me (which they didn't upfront) they were building a new department. The whole thing, from start to finish, took MONTHS. First, I had a phone screen with a recruiter. She totally ghosted me and then didn't even email until HOURS later. I tried to reschedule, but then heard nothing. I figured after a few weeks the job was no longer available. Weirdly enough, the recruiter randomly got back to me, apologizing for the delay and then let me know about the new department build. I gave it another shot and agreed to the phone screen. She wanted to move me to the next interview, so I had a second interview with the interim department leader on MS Teams. At the end of that, they told me to expect next steps in 'at least two weeks' because they had just hired the new department lead and wanted them to be involved. I totally understood. It's been almost TWO MONTHS and I just got an email from the recruiter saying I was rejected, but to 'keep an eye on our career page for future, applicable openings.' No thanks! Truly the worst candidate experience ever!