United Site Services Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Which role are you interviewing for?
10 roles · 22 reportsCandidate interview experiences
First-hand accounts from people who interviewed at United Site Services.
United Site Services
Benefits Specialist
Entry Average Negative experience No offer 2 rounds
Interview process
Phone screen Recruiter call
Interview formats
Behavioral
I only got as far as the phone screen and the first interview. They said they'd let me know about my status either way, but I haven't heard anything. It's frustrating when employers ghost you after saying they'll be in touch. Shows a lack of professionalism.
Confirmed questions1 question
- Can you describe your experience using Excel?
United Site Services
General Helper
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The company showed professionalism, commitment, and excellence in every detail. They offer quality service, innovative solutions, and inspire confidence. They win clients through dedication, seriousness, and consistent results. A true business example.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
United Site Services
Inside Sales Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Phone screen
Interview formats
Behavioral Behavioral
I had a Zoom interview with a recruiter from a temp agency for a temp-to-perm role. It was pretty straightforward, about 20-30 minutes. They asked typical questions like to describe myself as a salesperson and my strengths. The recruiter said they'd recommend me for the next step, which was a Zoom call with my direct manager. A day or two later, I had that interview. It was similar to the first one, and I got to ask some questions. The manager was really friendly and a good listener. Before the call ended, she messaged her boss to recommend me, and I was set up for a third Zoom interview with them the next day. All three interviewers were really nice, enthusiastic, asked fair questions, and gave honest, thoughtful answers to my questions.
Confirmed questions5 questions
- What did you enjoy most about your last similar job?
- What did you like least about your last similar job?
- How are you different from other salespeople?
United Site Services
Call Center Manager
Manager Difficult Negative experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Presentation Background check Offer
Interview formats
Behavioral Presentation Case
I met the hiring manager and a team lead at a hotel bar. They were doing staff training there and asked me to meet them after. I didn't have to do much selling myself. The hiring manager talked a lot, and I mostly listened and showed empathy. Then, I flew from California to Chicago to interview with the VP of Sales. After that, he sent me to Southern California to meet a branch manager who didn't actually want the position filled. I had to persuade him that I could make his branch successful.
Confirmed questions5 questions
- The biggest challenge was trying to win over this branch manager who didn't want a call center involved in his local operations. I basically just flew to his city and had lunch with him. I listened to him boast about himself and complain about the rest of the company, and he told me he didn't want me messing with his operation. I just had to nod and agree. It was pretty weird.
- How would you handle a branch manager who is resistant to having a call center involved in their operations?
- How would you convince a branch manager who doesn't want the position filled that you can help their branch succeed?
United Site Services Interview Questions
Quoted word for word from United Site Services interview reports.
“Have you heard of United?”
Read reports →“What was surprising was the Director of Customer Care's limited knowledge of call centers and customer service.”
Read reports →“Since USS requires mandatory on-call rotations, are you open to working weekends?”
Read reports →“How would you manage field team members who opposed the company's strategy for centralized purchasing?”
Read reports →“How would you handle a branch manager who is resistant to having a call center involved in their operations?”
Read report →“Are you able to commit to the e-training?”
Read report →“How do you handle stressful situations when you're on your own?”
Read report →“Were there any trick questions asked?”
Read report →“How do you approach situations where you need to gain buy-in from a stakeholder who is resistant to change or new initiatives?”
Read report →Formats, difficulty and experience
Across all 22 United Site Services interview reports.