Unisys Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Unisys.
Unisys
Customer Support Associate
Entry Easy Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
the first round interview was virtual and lasted an hour. Shameer interviewed me, and we talked about myself, the company, and how I would fit in. Shameer was friendly and made me feel comfortable.
Confirmed questions1 question
- Can you tell me what you know about Unisys?
Unisys
Customer Service Representative
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The whole interview thing was done in one day. Before that, we were asked to come in, but the person interviewing us was busy, or something happened. We waited around, but it didn't happen. This happened a few times over several days, where we'd show up and then leave. But after multiple days and a few emails to HR, we finally did it, and it was all finished in a single day.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Unisys
Customer Service Representative
Entry Easy Negative experience Decline offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral Technical
It was a 3 round interview process, starting with a call, then a zoom meeting, and finally an interview with the manager. It took them three months to get back to me with an answer. Overall, it wasn't too hard or too easy. I didn't really like how they treated me during the process; recruiters should be more understanding because they were once job seekers too.
Confirmed questions3 questions
- Could you explain why you are interested in our company?
- Could you please tell me a bit about yourself?
- What makes you a suitable candidate for this role?
Unisys Customer Support Representative Interview Questions
Quoted word for word from Unisys interview reports.
“For a customer service simulation, imagine a customer booked a business class ticket, but the system overbooked the first class. What would you do if you couldn't refund the customer?”
Read reports →“What would you do if a coworker was discussing the same topic with a neighbor every day?”
Read reports →“What qualities define a good team player?”
Read reports →“What would you do if an angry customer started yelling at you?”
Read reports →“Can you tell me what you know about Unisys?”
Read report →“How long can you tolerate not getting a promotion?”
Read report →“Tell me about basic technical troubleshooting.”
Read report →“Are you amenable to working night shifts?”
Read report →“What draws you to the IT field?”
Read report →Formats, difficulty and experience
Across all 16 Unisys interview reports.