Ulta Beauty Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 127 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Ulta Beauty.
Ulta Beauty
Sales Associate
Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Case
The hiring manager reached out to set up an interview after reviewing my application from the website. She offered a couple of times to meet after we did a quick chat over the phone. She asked things in a more out-of-the-box way than the usual questions on the Ulta careers page, which surprised me and made me have to think about my answers differently. She even asked about the gloss shade I was wearing, and it turned out not to be an Ulta product but from a generic beauty supply brand. The process was different from what was described on the Ulta careers portal, but it was a neat experience.
Confirmed questions2 questions
- Given a scenario, what actions could you take in this role to meet customer needs?
- Describe a situation and explain how you would handle it to satisfy the customer.
Ulta Beauty
Sales Associate
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was great. The were very kind and straightforward oh and the kids loved them very much they just wanted to be friends and I was so happy to be able to be with them and I was very happy to be with you and I was happy to see you and I hope you have a good day and I
Confirmed questions1 question
- Can you tell me a little about yourself?
Ulta Beauty
Sales Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Offer
Interview formats
Behavioral
I applied on their website and they called me in for an interview right away. The questions were pretty straightforward, nothing tricky. They mainly asked about my skills and my interest in the beauty industry. About a week later, they called me back with an offer, which I accepted.
Confirmed questions1 question
- What sparked your interest in the beauty industry?
Ulta Beauty Sales Associate Interview Questions
Quoted word for word from Ulta Beauty interview reports.
“What's your go-to mascara and what would you suggest to someone buying one?”
Read reports →“Are you planning on staying here for a long time or just a short while?”
Read reports →“Can you tell me about the last time you struck up a conversation with someone you didn't know?”
Read reports →“What would you do if a coworker spoke negatively about your manager to you?”
Read reports →“Will you be able to offer me more than the average salary of $16?”
Read report →“How would you deal with a customer who wants to return an item and is being difficult?”
Read report →“How would you deal with shoplifting or loss of merchandise in the store?”
Read report →“Tell me about the cosmetic lines you know. What's your favorite cosmetic product and why?”
Read report →“What's your strategy for approaching a customer to offer a credit card sign-up?”
Read report →Formats, difficulty and experience
Across all 127 Ulta Beauty interview reports.