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UKG Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 23 interview experiences · FREE TO READ

3.1 Rounds average
Average Typical difficulty
47.8% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at UKG.

Showing 3 of 23
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UKG

Design Manager

Design

Senior Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical

The interview process was disorganized. There were long gaps with no communication, and I had to follow up to schedule interviews. I interviewed with three people who gave positive feedback. After that, there was a two-week period of silence. When I inquired, I was told I lacked sufficient management experience, which was surprising given our previous discussions about my extensive experience and how it aligned with the role at UKG. The overall experience felt like the company wasn't genuinely committed to hiring and might have been stringing candidates along without a real intention to fill the position. Given their recent turnover and layoffs, this might explain their approach.

Confirmed questions3 questions
  • Can you discuss your experience in managing people?
  • What is your experience with managing stakeholder expectations?
  • Can you share your management experience and how it would be similar to the management exception at UKG?
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UKG

Product Support Manager

Operations

Manager Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

I had a standard phone screen that was about 30 minutes. Then, I had a 45-minute video call with the hiring manager on a Thursday. They said I'd hear back by the middle of the next week about moving forward, which seemed fine. It's been over a week with no word, so I followed up and they said the hiring manager was still deciding. It's been over a month now with no response, which I think is really unprofessional given the time I put in. I would have preferred a rejection email to being ghosted. This whole experience soured my view of the company, despite their claims.

Confirmed questions2 questions
  • Can you walk me through your resume?
  • Could you describe your management style?
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UKG

Escalation Manager

Operations

Mid Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

Started with a recruiter call, then had a more in-depth interview with the director. The communication was good, and everyone was nice. The Teams calls were okay, though one got cut off. I was told there would be a third round with some managers, but I didn't get that far. I was rejected after the second round; they said I'd be a good personal fit but didn't think I had enough experience, which I found odd given my past role at Kronos and knowing people still there who could back me up. But, it wasn't meant to be.

Confirmed questions1 question
  • Can you describe a time you managed a difficult escalation?

UKG Manager Interview Questions

Quoted word for word from UKG interview reports.

Can you explain how you would create a wrapper for a SAAS solution?

Read reports

How do you approach difficult conversations with your team?

Read report

Can you describe a situation where you had to manage resourcing conflicts?

Read report

Formats, difficulty and experience

Across all 23 UKG interview reports.

Interview formats

Behavioral 50%
Technical 36.4%
Presentation 9.1%
Group 2.3%
Coding 2.3%

Interview difficulty

Easy 8.7%
Average 82.6%
Difficult 8.7%

Candidate experience

Negative 39.1%
Neutral 13%
Positive 47.8%