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uBreakiFix Technician Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 22 interview experiences · FREE TO READ

1.9 Rounds average
Easy Typical difficulty
63.6% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at uBreakiFix.

Showing 3 of 22
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uBreakiFix

Repair Technician

Operations · nearly a year ago

Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Background check
Interview formats
Behavioral

The first interview was a Zoom call, and it went really well; they actually told me I was a high-value candidate. The second interview took over a month to get scheduled because the manager messed up and listed me as looking for part-time work, even though I explicitly told her I wanted full-time.

Confirmed questions0 questions

No confirmed questions were included in this interview report.

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uBreakiFix

Repair Technician

Operations

Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

The interview took place in the back room of a storefront where two employees were working on electronics. The managers had to look around to find me a chair, and I felt it would have been better if the interview was in a private office so we could have a proper conversation. They asked me about my past work experience and how it helped me grow. The two managers didn't seem to have prepared any questions and were making them up as they went along, asking each other for ideas multiple times. At the end, they just got up and wished me a nice day before returning to their tasks, leaving me to awkwardly show myself out from the back workspace.

Confirmed questions3 questions
  • Can you share a key learning from your past job and explain how it applies to repairing electronics?
  • Have you worked on repairing phones or other electronic devices before?
  • What do you enjoy doing in your free time, and what are your hobbies?
uBreakiFix logo
uBreakiFix

Repair Technician

Operations

Mid Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Technical Behavioral

I had an interview with the owner, and then I had to tear down an iPhone 6s and rebuild it back together, and the device should turn on and work fine.

Confirmed questions2 questions
  • Can you tell me about your previous experience and your knowledge of computers and phones?
  • Can you take apart an iPhone 6s and put it back together so that it turns on and works correctly?

uBreakiFix Technician Interview Questions

Quoted word for word from uBreakiFix interview reports.

Can you take apart an iPhone 6s and put it back together so that it turns on and works correctly?

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How would you handle a situation where a customer broke their own screen again after a paid repair and brought it back upset, even though it was clear they caused the new damage?

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How would you handle a situation with a customer who is becoming increasingly upset?

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What's your plan if you can't repair a customer's device?

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What do you enjoy doing in your free time, and what are your hobbies?

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Formats, difficulty and experience

Across all 22 uBreakiFix interview reports.

Interview formats

Behavioral 55%
Technical 40%
Other 5%

Interview difficulty

Easy 77.3%
Average 18.2%
Difficult 4.5%

Candidate experience

Negative 18.2%
Positive 63.6%
Neutral 18.2%