uBreakiFix Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 34 interview experiences · FREE TO READ
Which role are you interviewing for?
6 roles · 34 reportsCandidate interview experiences
First-hand accounts from people who interviewed at uBreakiFix.
uBreakiFix
Sales Specialist
Mid Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
I talked to 3 people from the company. It was the easiest interview I've ever done. They all seemed happy with their jobs and talked about how you can grow there.
Confirmed questions1 question
- Have you ever tried to fix a device on your own?
uBreakiFix
Manager
Manager Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
High quality. Everyone is so nice and inviting. I felt comfortable with the questions and confident in my interview, I was hired shortly after. Great communication and positive environment! Excited to join the team.
Confirmed questions6 questions
- Are you able to fix a phone?
- Could you tell me about your educational background?
- Did you receive any technical training?
uBreakiFix
Customer Service Repair Technician
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
Found the job on Indeed and applied online. Got an email the next day for an interview the day after. The interview was with the Manager and Asst. Manager. They were very kind and professional, so it was pretty comfortable. They cared more about my customer service experience than my tech repair experience, which was nice. Most of the questions were about customer service.
Confirmed questions4 questions
- Can you tell me about your customer service experience?
- How would you handle a situation with an unhappy customer?
- What are some things you do to make customers really happy?
uBreakiFix
Repair Technician
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical
The interview took place in the back room of a storefront where two employees were working on electronics. The managers had to look around to find me a chair, and I felt it would have been better if the interview was in a private office so we could have a proper conversation. They asked me about my past work experience and how it helped me grow. The two managers didn't seem to have prepared any questions and were making them up as they went along, asking each other for ideas multiple times. At the end, they just got up and wished me a nice day before returning to their tasks, leaving me to awkwardly show myself out from the back workspace.
Confirmed questions3 questions
- Can you share a key learning from your past job and explain how it applies to repairing electronics?
- Have you worked on repairing phones or other electronic devices before?
- What do you enjoy doing in your free time, and what are your hobbies?
uBreakiFix Interview Questions
Quoted word for word from uBreakiFix interview reports.
“Can you list all the primary parts of a computer?”
Read reports →“Can you take apart an iPhone 6s and put it back together so that it turns on and works correctly?”
Read reports →“Do you reside in the vicinity?”
Read reports →“How would you handle a situation where a customer broke their own screen again after a paid repair and brought it back upset, even though it was clear they caused the new damage?”
Read reports →“Was this interview two years ago?”
Read report →“Are you capable of repairing iPads?”
Read report →“What sparked your interest in fixing electronics?”
Read report →“Are you able to fix a phone?”
Read report →“Have you ever tried to fix a device on your own?”
Read report →Formats, difficulty and experience
Across all 34 uBreakiFix interview reports.