Uber Logistics Coordinator Interview Questions
& Process

First interview was done over the phone and after that there were two in person style interviews done by video call using Microsoft Teams. The first interview was with HR and then the last interview was with the account managers.

You first have an analytical test to pass (mainly pivot tables, problem solving exercises), with some redaction questions at the end. 2 hours in total, online test. It takes a lot of time to complete - be prepared before starting the test or you might most likely run out of time. If you pass this filter, you have a phone interview with HR to align on role, previous work situation etc. Then you start 1 or 2 interviews on Zoom (video call software used in Uber). If you succeed, you move to onsite interviews. After the analytical test, I got 8 different interviews involving 11 persons in total. Most of them were from Operations too, but with different position level (some General Managers were involved as well). It honestly takes a lot of time (about 1.5 months in total) to go through the process, but the experience is awesome as you meet great persons and have very interesting chats during the process - except the total time to get until the end of process, I had an excellent experience as a candidate.

Super long and kinda unnecessary but I learned a hell of a lot about Uber. I could probably tell you its entire timeline. 1) Phone screen - super easy, HR is REALLY nice. 2) Analytics test - you can download a sample online and it's basically the exact same. If you're not good with Excel or not familiar with it, study a LOT. 3) Zoom/Skype interview (30mins-1hour) - this one really depends on your luck, you either get someone who cares or you don't. This round was annoying. First they’re like how many trips per hour, then I gave an answer. Then they're like no sorry, per hour per driver. They kept clarifying or adding more details to the question. It felt like the hiring managers were unprepared and/or on the spot trying to make the question harder or realized they asked something different than what they originally wanted to ask. They also talked a lot about themselves and their accomplishments – a solid 5 minutes out of the 30. 4) Case study - easy peasy if you've ever taken a case study course, just follow what you learned – usually about the business, like how to expand into a new city. 5) Presenting the case study (if you're selected) - know your stuff, have your assumptions MEMORIZED, and an appendix if possible with how to mitigate risks, financial projections etc. The role seemed more like an account management role. Hiring managers mentioned that most of their time is spent recruiting drivers. I wasn’t really sure what was "operations and logistics" about it. There are also SOOOO many ops and logistics managers... no one could tell me why or what the difference is between all of them. It’s also unclear who you report into or what kind of work you’d actually be doing. The answer was basically "you wear many hats". I declined because the role isn’t really operations and logistics focused. After asking a LOT and realizing the majority of people in this role are uni grads, I decided it's not worth it. I was also hoping folks would show more humility due to the recent bad press, but that wasn’t the case.