Uber Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 140 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Uber.
Uber
Key Account Manager
Mid Average Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Case Other
I applied through the corporate website, and after about 2-3 weeks the recruiter contacted me. We had an online talk about my experience, and he shared details about the role (everything seemed fine). One week later, I had an interview with the lead team (she joined the call late) and started checking and reviewing my information right then. She asked about my professional path and expectations, and then she asked a couple of situational business cases. At the end, she said the hiring team would contact me with information about the process, but I never got any update.
Confirmed questions1 question
- Situational business questions: - How would you react if a client... - What would you do to grow or improve the business if...
Uber
Account Manager
Intern Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Presentation
Interview formats
Behavioral Case Presentation
It was a pretty short process. First I did an online application, then a 30 min screening call with a recruiter, then an interview plus case study presentation with two interviewers that lasted about an hour. All of this happened within around two weeks.
Confirmed questions1 question
- Can you tell me a bit about yourself?
Uber
Account Manager
Mid Average Positive experience No offer 4 rounds About a month
Interview process
Take home Phone screen Technical screen Presentation
Interview formats
Other Behavioral Case Presentation
I interviewed for an Account Manager role with Uber Eats. The same day I submitted my application, I got invited a few hours later to do an online assessment. It was really short, just 12 questions. The next week I moved on to a phone interview, but the recruiter was very dry; it felt more like a checklist of questions instead of a real conversation. After that, I advanced to a video interview with the hiring manager, which was mostly behavioral-based. I then got confirmation I was moving to the final round, which was a case study that I had 1 week to prepare and present. I decided to withdraw my candidacy at that point.
Confirmed questions1 question
- Tell me about yourself. Why Uber? Why account management? What were your KPIs in your last role?
Uber Account Manager Interview Questions
Quoted word for word from Uber interview reports.
“What are the main costs and sources of revenue linked to an Uber Eats order?”
Read reports →“If a customer made an order worth 20, how much of that order would actually be revenue for Uber Eats?”
Read reports →“What kind of attributes would you look at when picking the best 10 restaurants in a territory?”
Read reports →“How much would you guess an average Uber driver makes per hour? Talk me through how you’d get to that answer.”
Read reports →“If a client is unhappy with our services and is complaining about Uber fees and not seeing much business growth, what would you do?”
Read report →“What arguments would you give to convince a restaurant to sign an exclusive contract, and what kind of objections do you think you would face?”
Read report →“3. Case specific: we have the biggest market share in this territory. A client using us only gets about 33.3% of sales from Uber, 33.3% from another company, and 33.3% from a third company, an even three-way split. Would you suggest exclusivity or not, and why? If yes, how would you pitch and sell that exclusivity to them?”
Read report →“Describe the business model of Uber Eats, how do we generate money, how would you set couriers' incentives, how would you build up a relationship with a restaurant, how would you track and measure success.”
Read report →“You have X territory and need to boost the number of X sales by this amount. What would be your approach?”
Read report →Formats, difficulty and experience
Across all 140 Uber interview reports.