Twitch Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Twitch.
Twitch
Customer Experience Specialist
Entry Average Neutral experience Decline offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Technical Behavioral
So, I was supposed to have my first interview with the recruiter, you know, that usual initial screening. But instead, I ended up talking with the Hiring Manager. He was actually late to the meeting, which caught me off guard because I hadn't been told I'd be speaking with him instead of the recruiter.
Confirmed questions8 questions
- What exactly is a Social Engineer?
- Could you explain the different VODs available on Twitch?
- Which platforms can be linked with Twitch?
Twitch
Customer Experience Specialist
Entry Average Positive experience Decline offer 2 rounds
Interview process
Panel Recruiter call
Interview formats
Behavioral Technical
The interview process was pretty fast and organized. First up was a panel interview with the HR person from the UK, and then the rest of the interviews were with the senior folks in San Francisco.
Confirmed questions1 question
- Be prepared for questions focusing on specific and unique Twitch keywords and jargon; familiarize yourself with Twitch terminology if you're not a gamer.
Twitch
Customer Service Representative
Entry Easy Negative experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Other
I got an email on May 3rd about an interview for a Customer Service Representative role in mid-May, but it got postponed to the last week of May. The interview itself was a phone call. They didn't ask me anything about my background or personal history. Instead, it was a 20-question quiz focused on my knowledge of Twitch. Honestly, I don't think asking 20 questions is the best way to figure out if someone is a good fit for the company.
Confirmed questions4 questions
- Can you explain what Twitch is?
- What does an Admin do?
- Could you define social engineering?
Twitch Customer Support Representative Interview Questions
Quoted word for word from Twitch interview reports.
“What does VOD stand for?”
Read reports →“Is it possible to save your Twitch broadcasts?”
Read reports →“What are the advantages of Twitch Prime?”
Read reports →“Which platforms can be linked with Twitch?”
Read reports →“Can you define swatting?”
Read report →“What is the function of the host mode?”
Read report →“Could you explain the different VODs available on Twitch?”
Read report →“What are three new things Twitch has released in the past year?”
Read report →“Can you explain what Twitch is?”
Read report →Formats, difficulty and experience
Across all 6 Twitch interview reports.