
Turn5 Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
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8 roles · 16 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Turn5.
Product Specialist
Be forewarned: you will be ghosted if you did not get the job. This seems to be the standard operating procedure at Turn5 based on several other interview experiences on Glassdoor, and it's a very unflattering reflection of the company. If a candidate spends hours on multiple rounds of interviews, as well as completing take-home assignments, then the least a company can do is give them a courtesy of a response letting them know they didn't get the job. Instead, expect to be strung along for weeks or months with zero outreach or follow-up. My process consisted of an initial HR pre-screen, followed by three separate interviews with various associates/managers, including a batch of car-related research questions to be completed at home in advance of the last interviews. The research questions weren't particularly hard but did require about an hour to complete. The interviewer questions were pretty standard.
- Do you have any experience in the automotive industry, and have you performed any upgrades on your own vehicles?
- Could you tell me about any automotive experience you have, and if you've ever upgraded your cars?
Analyst
The entire interview process took about 3 weeks and included only one onsite interview. After a recruiter contacted me and conducted a quick phone call, I was scheduled for an in-person meeting with the hiring manager and some potential colleagues. The company's headquarters seemed a bit strange; it had amenities like a bowling alley and coffee shop but also many empty cubicles and a department that sat in the dark all day. It was very quiet and focused. Initially, I was impressed by the data engineers I met first, finding them friendly and passionate. However, the interview with the hiring manager was quite unpleasant. He was dismissive of my background, mocking my undergraduate degree and the cost of my programming courses, even calling me a "sucker." Despite being prepared for tough questions, his arrogance felt degrading and not indicative of a culture I'd want to join. He spent most of the 45-minute interview criticizing my amateur status and sharing his views on "tech culture" rather than providing information about the company. This experience soured me on the company, even though they extended a generous offer. I ultimately chose a different opportunity with a more welcoming culture and clearer growth potential, despite taking a pay cut.
- Walk me through your resume, line by line.
- Tell me about your experience level.
- Why did you get a BA instead of a BS?
Customer Service Representative
I sent in my application online and heard back within 2 days with an invite to a career fair. The fair was at their Malvern, PA location and ran from 2:30pm to 7pm. I signed up for the earliest slot at 2:30pm. I got there a bit early, around 2:15pm. Once there, I had to complete a short quiz about car parts and my work availability. Their shifts are from 10:30am to 11pm, and the job requires working four 10-hour days, including one weekend day. My interview started at 3:00pm. After the interview, I took a typing test for WPM and then another test to check my spelling and ability to find mistakes in paragraphs.
- What are your key strengths?
- What do you anticipate being your biggest challenge?
- Tell me about a situation where you exceeded expectations to help a customer.
Phone Sales Representative
Turn5 is not worth your time. The Sales Manager is good, but they are the only honest person. They will rush you through interviews and then bait and switch you with the offer. The job's income was advertised as over 30% higher than it actually is. The unusual work hours were not mentioned in the posting or interviews, only after the offer. HR will lie about the salary differences and give many excuses. There's no opportunity for advancement, the bonus structure is unclear and doesn't reward hard work.
No confirmed questions were included in this interview report.
Turn5 Interview Questions
Quoted word for word from Turn5 interview reports.
“Why did you get a BA instead of a BS?”
Read reports →“Were you a sucker for paying that much to learn coding?”
Read reports →“You paid X amount for programming courses, is that right?”
Read reports →“How much do you know about cars?”
Read reports →“How would I deal with diffusing an angry customer on the phone.”
Read report →“What's your take on 'tech culture'?”
Read report →“How would you, as a Business Analyst, handle a project with very little or no existing documentation?”
Read report →“What's your approach to managing an irate customer over the phone?”
Read report →“Can you tell me about your experience with balance sheets?”
Read report →Formats, difficulty and experience
Across all 16 Turn5 interview reports.