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TTEC Specialist Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 10 interview experiences · FREE TO READ

2.4 Rounds average
Average Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at TTEC.

Showing 3 of 10
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TTEC

Senior Specialist

Other · more than a year ago

Senior Difficult Positive experience Accept offer 3 rounds
Interview process
Technical screen Onsite Offer
Interview formats
Technical Behavioral

Had one technical round on Excel Tool. You should prepare for Advance Excel. Then there was another Managerial Round. After that, a salary discussion round, but the salary bar is mostly pre-decided. Prepare for Charts and Graphs and filter formulas.

Confirmed questions1 question
  • Can you explain VLOOKUP, INDEX, Pivots, Formulas, etc.?
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TTEC

Support Specialist

Operations · more than a year ago

Entry Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Take home Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical Other

It was really great at first because when you pass the online exam you will immediately be informed that you can schedule your initial interview at the best time available for you. However, on my experience the recruiter failed to call me even though I already had a scheduled phone interview and I understood. The downside is you will set up another phone interview appointment but depending on the available time there is which is usually a week of waiting. The initial interview is very easy since it was just common interview questions. After that you will have another assessment depending on what account you were lined up, as for me my assessment was typing test and email response composition that needed to be done in an hour. My recruiter didn't even informed me if I passed the assessment not until I reached out to the live chat team. And after a two weeks of waiting I received a call about my final interview which will be conducted 15mins later, even though I asked if I could be rescheduled since I was running some errands the recruiter just told me that there are no available schedule so I was left with no other choice but to take the final interview. I was definitely not prepared as I was out of the house and had to load my cell just so I could download google meet to be on the meeting. During the call I was really distracted because of the noise on the road and there are nowhere else to go that is quiet.

Confirmed questions4 questions
  • Can you tell me something about yourself that's not on your resume?
  • How would you convince someone to do a task they don't want to do?
  • What's the reason you left your last job?
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TTEC

Specialist

Other

Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Presentation Background check Offer
Interview formats
Behavioral Technical Coding Presentation

I had an interview with questions for logic, math, and Portuguese. Then there was a writing test and an individual interview. A few days later, I got the offer by email, and they also asked for medical exams and documents to bring.

Confirmed questions1 question
  • What makes you the right candidate for this position?

TTEC Specialist Interview Questions

Quoted word for word from TTEC interview reports.

How would you convince someone to do a task they don't want to do?

Read reports

Tell me about a time you had a tight deadline and how you managed to meet or beat it.

Read report

Formats, difficulty and experience

Across all 10 TTEC interview reports.

Interview formats

Behavioral 45%
Technical 25%
Group 10%
Other 10%
Coding 5%

Interview difficulty

Easy 10%
Average 60%
Difficult 30%

Candidate experience

Positive 80%
Negative 20%