
TTEC Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 10 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at TTEC.
Senior Specialist
Had one technical round on Excel Tool. You should prepare for Advance Excel. Then there was another Managerial Round. After that, a salary discussion round, but the salary bar is mostly pre-decided. Prepare for Charts and Graphs and filter formulas.
- Can you explain VLOOKUP, INDEX, Pivots, Formulas, etc.?
Support Specialist
It was really great at first because when you pass the online exam you will immediately be informed that you can schedule your initial interview at the best time available for you. However, on my experience the recruiter failed to call me even though I already had a scheduled phone interview and I understood. The downside is you will set up another phone interview appointment but depending on the available time there is which is usually a week of waiting. The initial interview is very easy since it was just common interview questions. After that you will have another assessment depending on what account you were lined up, as for me my assessment was typing test and email response composition that needed to be done in an hour. My recruiter didn't even informed me if I passed the assessment not until I reached out to the live chat team. And after a two weeks of waiting I received a call about my final interview which will be conducted 15mins later, even though I asked if I could be rescheduled since I was running some errands the recruiter just told me that there are no available schedule so I was left with no other choice but to take the final interview. I was definitely not prepared as I was out of the house and had to load my cell just so I could download google meet to be on the meeting. During the call I was really distracted because of the noise on the road and there are nowhere else to go that is quiet.
- Can you tell me something about yourself that's not on your resume?
- How would you convince someone to do a task they don't want to do?
- What's the reason you left your last job?
Specialist
I had an interview with questions for logic, math, and Portuguese. Then there was a writing test and an individual interview. A few days later, I got the offer by email, and they also asked for medical exams and documents to bring.
- What makes you the right candidate for this position?
TTEC Specialist Interview Questions
Quoted word for word from TTEC interview reports.
“How do you set up direct deposit?”
Read reports →“How would you convince someone to do a task they don't want to do?”
Read reports →“Can you explain VLOOKUP, INDEX, Pivots, Formulas, etc.?”
Read reports →“What have you been doing over the past few months?”
Read reports →“What are your five-year career aspirations?”
Read report →“What's your approach to handling an unhappy customer?”
Read report →“What's the reason you left your last job?”
Read report →“How do you handle multitasking?”
Read report →“Tell me about a time you had a tight deadline and how you managed to meet or beat it.”
Read report →Formats, difficulty and experience
Across all 10 TTEC interview reports.