TSB Bank Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at TSB Bank.
TSB Bank
Senior Manager
Senior Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral
They have a 2 stage interview process. It involved competency based questions, regulations related and based on the role profile. The first stage was with the hiring manager and the second stage was with the CRO. I was offered the role fairly soon after that. Their process is quite good and efficient.
Confirmed questions1 question
- Commentary based questions related to the role and your previous experience.
TSB Bank
Risk Management
Mid Average Neutral experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral
It was a competency based interview with the usual range of questions. There were two interviewers and they were friendly and relaxed. However, as it often happens with competency interviews, it felt like one question after another, rather than a proper dialogue.
Confirmed questions6 questions
- Can you share an experience where you worked as part of a team to reach a goal?
- Describe a situation where you implemented policies and procedures.
- Tell me about a time you proposed and then implemented a change.
TSB Bank
Delivery Manager
Mid Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical Presentation
The interview process involved 2 stages. The first stage was with the hiring managers focusing on team collaboration, coaching and mentoring. The second stage was with the teams, covering KPIs, delivery methods, PI planning and continuous improvement. They also explained the role and its responsibilities.
Confirmed questions3 questions
- Tell me about your experience with managing teams, fostering collaboration, and your approach to coaching and mentoring.
- How have you utilized KPIs, various delivery methods, PI planning, and driven continuous improvement in your previous roles?
- Could you elaborate on what this specific Delivery Manager role entails and the responsibilities that come with it?
TSB Bank Manager Interview Questions
Quoted word for word from TSB Bank interview reports.
“What does the FCA say regarding outsourcing guidelines?”
Read reports →“What do you see as the main risks for TSB?”
Read reports →“What are your thoughts on the meaning of Diversity, Inclusion, and Equity?”
Read reports →“Could you elaborate on what this specific Delivery Manager role entails and the responsibilities that come with it?”
Read reports →“Why are you interested in TSB?”
Read report →“What are your motivations for wanting to join TSB?”
Read report →“Can you share an instance where you provided excellent customer service?”
Read report →“Can you describe a situation where you had to manage a difficult stakeholder?”
Read report →“Can you give an example of when you received and responded to negative feedback?”
Read report →Formats, difficulty and experience
Across all 8 TSB Bank interview reports.