Trustco Bank Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 43 interview experiences · FREE TO READ
Which role are you interviewing for?
12 roles · 43 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Trustco Bank.
Trustco Bank
Assistant Branch Manager
Mid Easy Neutral experience No offer 1 round
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
I put in my application online and a few days later got an email to call and set up an interview. It was scheduled for about two weeks out. I had to drive to the recruiter's main store, which was maybe 30 minutes away. When I got there, I told the person at the front desk why I was there. She seemed nice, but super chill. When she called the recruiter, it sounded like she was talking to a friend, not her boss. The recruiter came out maybe 2-3 minutes later. She seemed nice, shook my hand, and took me to an office. I felt like I missed out on a chance to really show who I am because she was so eager to leave! She talked super fast and I could barely understand her. She kept stumbling over her words, saying she was just ready to head home (my interview was around 4pm). She gave me the rundown on the job and the company. She asked if I read the job description and if I had any questions. I asked about the travel part of the job. She explained it's a 'floating position' where you go to different branches to help out, train tellers, or cover for managers who are out. She said they try to keep travel within 30 minutes of your home base.
Confirmed questions5 questions
- Given your lack of prior banking experience, what draws you to the Trustco team?
- What is your desired salary range?
- Describe your approach to managing upset customers.
Trustco Bank
Teller
Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral
This was my first teller job. The interview was super short, only about 15 minutes. They asked me about my previous jobs and how people see me. Also, why I wanted to work at a bank and about my schooling. I got the job offer for a part-time teller position the same day, they offered $10 an hour with up to 27 hours a week.
Confirmed questions5 questions
- What qualities do you possess that would be beneficial for a bank teller role?
- Could you describe your previous work experiences?
- How would your peers or supervisors characterize you?
Trustco Bank
Recruiter
Entry Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen Panel
Interview formats
Behavioral Other
So the first interview, I had it with two people. They were super nice and made me feel comfortable the whole time. It was kind of like a chat, not super intense. If you get a second interview, it'll be remote because one person is in Florida. They're really trying to see if you're a good fit, not just for the job, but personality-wise too.
Confirmed questions3 questions
- Be ready to share what value you can offer.
- Tell us about your background and why you applied.
- What makes you want to work for this company?
Trustco Bank
Assistant Branch Manager
Mid Easy Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The pay for this role is not great given the responsibilities. The interview questions were pretty simple. The interviewers were nice but seemed to be in a hurry, with interviews scheduled every half hour. When asked about my desired salary, the interviewer noted it was a bit high for a starting position, which was disappointing given my nearly 9 years of banking experience and desire for better compensation.
Confirmed questions1 question
- What aspects of banking appeal to you?
Trustco Bank Interview Questions
Quoted word for word from Trustco Bank interview reports.
“What information do you have on Trustco?”
Read reports →“Tell me about the CIA Triad.”
Read reports →“Is a reliable vehicle accessible to you?”
Read reports →“Can you explain some basic cybersecurity concepts?”
Read reports →“Is your transportation reliable?”
Read report →“Can you work Saturdays?”
Read report →“Do you tend to see things in black and white, or are you more inclined to consider the grey areas?”
Read report →“Do you have a driver's license and a vehicle?”
Read report →“Have you reviewed the dress code and do you have any questions or concerns about it?”
Read report →Formats, difficulty and experience
Across all 43 Trustco Bank interview reports.