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Truly Nolen Sales Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

2.6 Rounds average
Average Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Truly Nolen.

Showing 3 of 5
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Truly Nolen

Sales Representative

Sales · more than a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Onsite
Interview formats
Behavioral

We had three in-person interviews where we talked about your background in customer service and your knowledge of both outside and inside sales. We also discussed your experience working in a fast-paced and constantly changing environment, as well as your personal goals.

Confirmed questions6 questions
  • Can you provide an example of a past experience dealing with a difficult customer?
  • Share an instance where you successfully satisfied a customer.
  • What is your experience like when prospecting for customers?
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Truly Nolen

Sales Representative

Sales · more than a year ago

Entry Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral

I started with a recruiter call where they asked typical questions about how I'd handle customer inquiries and overcome objections. Then, I had an in-person interview with company execs and the branch manager, and they asked the exact same questions. I wasn't impressed by the process. The interview was over an hour long, maybe to get me to talk more and slip up?

Confirmed questions1 question
  • How would you handle customers' objections?
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Truly Nolen

Sales Representative

Sales

Entry Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral

This was my first step in the hiring process. I had a call scheduled with a Corporate Recruiter who called exactly on time. She gave me a full overview of the hiring process and about Truly Nolan. She made the interview process very pleasant. She asked questions about how I would handle situations or react to policy changes at a previous job. She was very friendly and professional, like all Truly Nolen staff I've met. This was the first step. I will next interview with the District Manager, and then my local operations Manager.

Confirmed questions1 question
  • Tell me about a time you declined to sell a customer something they did not require.

Truly Nolen Sales Representative Interview Questions

Quoted word for word from Truly Nolen interview reports.

Can you recall a time you sold something that the customer didn't actually need?

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Tell me about a time you declined to sell a customer something they did not require.

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Share an instance where you successfully satisfied a customer.

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Can you describe a situation with an impolite customer and detail how you managed it?

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What is your experience like when prospecting for customers?

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Can you provide an example of a past experience dealing with a difficult customer?

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Formats, difficulty and experience

Across all 5 Truly Nolen interview reports.

Interview formats

Behavioral 83.3%
Case 16.7%

Interview difficulty

Easy 20%
Average 60%
Difficult 20%

Candidate experience

Positive 80%
Negative 20%