Trilogy Health Services Interview Questions
& Process

The recruiter from the main office contacted me to schedule a phone interview for the internship. After that, they followed up to arrange an in-person interview with my supervisor and the hiring manager. So, there was one phone interview and then another one in the office.

The interview was good and organized. Each step was clear, and the team was professional and friendly. I liked getting to show my skills and learn more about the job.

This was the worst candidate experience ever, I wouldn't have accepted an offer anyway. I applied in April 2023 and a recruiter contacted me within 2 hours to set up a phone interview. It was clear the recruiter didn't really understand the role, which is typical for executive roles at this stage. After that, the recruiter kept texting me, which was a bit strange but okay for 2023. They also seemed confused about time zones, having me do interviews as early as 6:30 am my time. I then had a Teams interview with who I thought was the hiring executive. It went really well, I sent a thank you and got a positive response, but then heard nothing for 17 days. I called the recruiter for an update, and three hours later got a text saying they went with someone else. I was shocked at the unprofessionalism for an executive role at a large company. I asked for feedback via email, and weeks later the hiring manager responded asking if I was still interested. I agreed to talk again out of curiosity since the role could move me closer to home. In June, I had another virtual interview. The manager said their first choice couldn't take the job and they were contacting me as their second choice. They gave feedback that my 'physical appearance is great but you talk a lot' and mentioned someone else would be the new hiring manager. I had a good virtual interview with the new manager in late June, feeling more positive. They then said they wanted to fly me to Louisville for in-person interviews. The recruiter seemed surprised when I thought they'd arrange travel. Four days before the interview, I still didn't have travel details, so I emailed to follow up. They finally sent flight and hotel info, but the whole thing was awkward. I flew in mid-July and most of the in-person experience was unprofessional. I had to arrange my own transport, which was fine since I'm from Louisville, but would have been stressful elsewhere. No meals were suggested, and I didn't get a full schedule. The next day involved 4 hours of interviews plus lunch. They were all awkward, and it was clear nobody, including the CEO, understood my field. Several interviewers asked inappropriate and uncomfortable questions about my children, my spouse's job, and where I'd live. One executive criticized my preferred neighborhood and another inappropriately touched me. Another told a story about firing someone. I didn't know how to react but felt very uncomfortable. I was told they'd be in touch, I flew back, and then was completely ghosted. No rejection, not even a text. I had already decided not to take the job, so I didn't follow up. Six months later, I'm sure I won't get an offer, but a professional rejection would have been appropriate. They boasted about their female CEO, but their actions didn't match. This might be a good place for local candidates, but for anyone else, good luck. I've since accepted a similar role at a much larger company.

I applied for the entry level Technical Support Analyst position and had a phone interview with a recruiter from THS. We reviewed my resume, and then they told me they actually require 4-5 years of experience, which contradicts the LinkedIn job description of 1-3 years. They also mentioned that my requested salary range was too high for an entry-level role, stating the yearly salary for entry-level positions is $28,000, whereas I was asking for $52,000-$57,000. It would be better if they were upfront with this info in the job descriptions to avoid wasting people's time.