Travelex Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 27 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Travelex.
Travelex
Sales Consultant
Entry Easy Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
It's all digital. They schedule a meeting with the retail manager and store leader via WhatsApp or Teams. After a few days, they send you feedback. Overall, the interview is pretty relaxed and easy.
Confirmed questions4 questions
- Can you tell me about yourself and your work experiences?
- How do you feel about working in a dynamic environment?
- Do you like working in a team?
Travelex
Sales Consultant
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Background check
Interview formats
Technical Behavioral
Applied on their website and completed their application process. I had to take a quick math test, calculator allowed. About a week and a half later, I got an email or phone call. If invited for an interview, be aware that the dates are strict, so plan ahead. I met the Area Manager, who was very friendly, outgoing, and casual, at an airport cafe. We chatted briefly about how the interview would proceed. I then took a 30-minute test covering math and foreign currency, details of which were provided in an email beforehand, along with interview timings. Following the test, we discussed my past experience with customer satisfaction, handling complaints, and customer environments. We also went over details about the shifts and what I'd need to provide if I were offered the position. A few days later, I received a call from the recruitment manager, who was also very friendly and casual. She emailed me further information regarding references and other details needed.
Confirmed questions5 questions
- What would be your approach when dealing with a customer unsure about the amount of money to take abroad?
- Tell me about your past experiences with ensuring customer satisfaction.
- Can you share your experience in managing customer complaints?
Travelex
Sales Consultant
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
I applied online, and then had a phone call with a recruiter. They asked me some standard sales questions. After that, I was invited for a face-to-face interview. The in-person interview was about 40 minutes long and focused mostly on sales and my performance. They also asked about my previous job.
Confirmed questions2 questions
- Can you tell me about a time you had to deal with a difficult customer and what you did?
- How did you handle an annoying customer?
Travelex Sales Specialist Interview Questions
Quoted word for word from Travelex interview reports.
“And the shift ends at 12 at night?”
Read reports →“Would you have a problem with traveling so far from your home to the Brussels Airport (Travelex's location)?”
Read reports →“Could you count currencies as part of a group exercise?”
Read reports →“How many hours per week can you work?”
Read reports →“After that, could you have them tell everyone about you?”
Read report →“What would be your approach when dealing with a customer unsure about the amount of money to take abroad?”
Read report →“How would you upsell euros to a customer?”
Read report →“And will you be able to come to work as early as 4am?”
Read report →“How do you attract customers when business is slow?”
Read report →Formats, difficulty and experience
Across all 27 Travelex interview reports.