Total Wine & More Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Total Wine & More.
Total Wine & More
Store Manager
Mid Average Positive experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
I applied for two positions and got a recruiter call within a few days. I then had a Teams interview scheduled with the DM for the next day, and another with the SM the day after that. This involved discussing my field experience.
Confirmed questions1 question
- Could you tell me about your background?
Total Wine & More
Store Manager
Manager Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Presentation
Interview formats
Behavioral Technical
I originally applied for a Store Manager position, and had a preliminary call with a recruiter where I talked about my 5 years of experience as a store manager. The interview was supposed to be in person but got rescheduled to a Zoom call with the District Manager. It turns out they weren't actually hiring for a Store Manager and the role was for an Assistant Manager. They explained the job would involve 10-hour shifts, hourly pay, and unlimited overtime, including nights, weekends, and holidays. The benefits were attractive, but I decided not to pursue it because it felt like a step down. It was disappointing to apply for one role and find out they were recruiting for a different, lower-level position.
Confirmed questions2 questions
- Can you share an instance where you attempted to counsel an employee, but it didn't work out, leading to their termination?
- Describe a situation where you had to deal with a challenging customer.
Total Wine & More
Assistant Store Manager
Mid Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Take home Background check
Interview formats
Behavioral Other
The recruiter reached out and I sent over the requested info, and we scheduled an interview. The interview was quite long, nearly 2 hours. The recruiter mentioned sending an assessment and other materials, but they never arrived. I followed up via email about the assessment and job availability, but received no reply. About a month later, the recruiter called to check if I was still interested and admitted to receiving my assessment. I clarified that they never sent it and never responded to my email. After apologizing, they immediately sent the assessment. I completed it the same day and emailed to confirm, but again, no response. I sent another email a week later with no reply. The communication from them was very unprofessional and needs improvement for the company to succeed.
Confirmed questions8 questions
- Could you share why you are seeking to leave your current role?
- What is your present salary?
- Describe your management style.
Total Wine & More Store Manager Interview Questions
Quoted word for word from Total Wine & More interview reports.
“Can you name five wine brands?”
Read reports →“What is your present salary?”
Read reports →“Describe the worst boss you have ever had, focusing on what you learned from their tenacious leadership.”
Read reports →“What do you dislike about your current job?”
Read reports →“What makes you want to join the Total Wine & More team?”
Read report →“Can you share an instance where you attempted to counsel an employee, but it didn't work out, leading to their termination?”
Read report →“What was your salary at your previous employer?”
Read report →“What is a key strength you possess as a manager?”
Read report →“Are you looking for opportunities to advance within this company?”
Read report →Formats, difficulty and experience
Across all 15 Total Wine & More interview reports.