Total Access Urgent Care Receptionist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Total Access Urgent Care.
Total Access Urgent Care
Receptionist
Entry Average Neutral experience No offer 4 rounds
Interview process
Recruiter call Take home Group Presentation
Interview formats
Behavioral Technical Presentation Group
The interview process was pretty extensive, with several rounds. It started with a phone interview, then moved into a testing phase and a Zoom meeting with current employees. They gave me an online test to see if I could keep up with the pace and if I was a good fit for the job. After that, there were role-play scenarios involving patients.
Confirmed questions1 question
- Why are you interested in working for Total Access?
Total Access Urgent Care
Receptionist
Entry Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Take home Onsite Offer
Interview formats
Behavioral Technical Other
The interview process for me took a few weeks. It started with an initial phone interview. After that, I had to take a general aptitude test that lasted over an hour. Then, I had a two-part in-person interview. The first part felt like a trial run and went pretty well. The second part was really uncomfortable; they typed everything I said into their computer as I was talking. The two people interviewing me weren't smiling, positive, or friendly at all. They mentioned they were looking for someone with high energy, but they themselves didn't seem to have much energy and weren't very engaged. For some reason, my volunteer work, which is only two hours a week or less, seemed to be a problem for them. They also asked me what my current job was, even though I had already explained that I had moved from another state and couldn't transfer my previous job. I got the impression they're looking for someone who will just agree with everything and recite scripts without being genuine. I got a phone call telling me I didn't get the position, which honestly, an email would have been sufficient for.
Confirmed questions4 questions
- Can you share an instance where you disagreed with a workplace policy and describe how you addressed it?
- Could you tell me about your current job?
- What is your current job situation?
Total Access Urgent Care
Receptionist
Entry Average Positive experience No offer 2 rounds
Interview process
Take home Phone screen Presentation
Interview formats
Other Presentation
The interview process for this role was pretty standard. It was quite thorough because they wanted to make sure they found the right person. It started with an online test, and if you passed that, you moved on to an online interview. The whole thing took about a couple of weeks.
Confirmed questions1 question
- The key questions they asked at the end involved roleplaying scenarios.
Total Access Urgent Care Receptionist Interview Questions
Quoted word for word from Total Access Urgent Care interview reports.
“Were you aware that we require you to work 10-hour shifts?”
Read reports →“Would you be comfortable working 12-hour shifts?”
Read reports →“Can you handle working 12-hour shifts?”
Read reports →“What makes you want to join TAUC?”
Read reports →“What made you decide to work in healthcare?”
Read report →“How would you address a question about insurance?”
Read report →“How do you feel about your volunteer work?”
Read report →“Can you describe how you would greet and interact with a customer upon their arrival?”
Read report →“Were there any unusual or tricky questions asked?”
Read report →Formats, difficulty and experience
Across all 12 Total Access Urgent Care interview reports.