TMS Health Interview Questions
& Process

So the interview process was kinda wild. It started with this big group thing at a hotel, like a cattle call, with way more people than I expected. I actually got there late and ended up just listening to everyone else get interviewed, which actually helped me out a lot. I guess I passed that round because I made a connection. Then, a few days later, I had an interview at their office, right around Christmas. They told me it would be 3 hours. The steps were: 1) Phone screen, 2) The group interview thing, 3) Shadowing someone for an hour to see what the job is like, 4) 15 minutes to get ready for something you have to learn, 5) A 2-person interview using the STAR method, followed by a mock phone call right there, and 6) A final in-person interview that didn't happen because it was the holidays and they couldn't find someone. They weren't sure if I'd need to come back. I also saw this review online that said the whole process is really long with multiple interviews, a voice test, online quiz, background check, and drug test, which seems like a lot for the pay. The people interviewing me seemed pretty tired and not very friendly, like a 'terminator' style interview. Honestly, I'm not even mad I didn't get the job, especially after reading more about it.

I got an email to apply for a job fair at their facility in Boca Raton. I took a 1-hour test which I passed with an above-average score. The test had questions about my intelligence, and if discounts would apply under certain scenarios. Afterward, I met with the managers I would be reporting to. They asked if I had experience on a predictive dialer and about my previous job at a local medical supply company. I met all the qualifications for this job. When it was time to get hired, they said they'd get back to me. The interview was 3 hours long, and I met with 3 people. I'm very qualified, but the pay is low, $12-$14/hour plus commission up to $17/hour. This company is owned by Xerox. I have advice for Xerox: get better HR people who can recognize talent and pay enough so people can live. They never called me back.

First, I had a phone interview. After that, I was invited to come to the office for a face-to-face meeting with a recruiter and a district manager. They also took me to a small computer room where I had to do a typing test and answer some basic questions. Then, I was given a quick test where I had to read some info from a pamphlet and then take a short test, but I could only use the notes I took while reading.

Had an initial screening phone call with a dedicated interviewer who was very professional and informative. It was a standard behavioral interview and a comprehensive review of my resume. After the session with the recruiter, there was an interview with the director and a final panel interview which included the client.