
Time Warner Cable Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
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7 roles · 14 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Time Warner Cable.
Technical Support Engineer
This Tier 3 technical support role at a telecom company has a thorough interview process. It really focuses on your advanced troubleshooting skills, network concepts, and how you handle customers. They often use technical tests and give you scenarios to see how you'd react.
- Could you answer some technical network questions about routers and other devices?
Intern
It was a group activity, very cool and dynamic. We designed small marketing actions, where all participants could participate and collaborate in some way. Impeccable organization and very attentive.
No confirmed questions were included in this interview report.
Customer Service Representative
The interview was friendly and personal, with a casual and comradeship feel. They emphasized teamwork, good work-life balance, and team effort. I worked for Time Warner Cable, now Spectrum. Management holds you inhumanely to KPIs. You're expected to control what you can't control. Supervisors are ridiculed in management meetings if they have lower numbers, and if you're the only male on the team, it'll be you. If you get fired, you'll need to call the EEOC.
- I don't recall the specific questions asked during the interview.
Software Engineer
The interview process was pretty straightforward. The HR part was fine, and I really enjoyed talking with the business line team. I ended up accepting the offer, though I felt the compensation could have been higher. In hindsight, I would have tried to negotiate more money at the beginning because it's difficult to change once you're hired.
- Could you describe your most notable work?
Time Warner Cable Interview Questions
Quoted word for word from Time Warner Cable interview reports.
“How would you guide someone through a cell phone issue?”
Read reports →“Could you answer some technical network questions about routers and other devices?”
Read reports →“How would you approach a scenario where a customer is unhappy with a company policy?”
Read reports →“Can you share an instance where you utilized data to inform a minor decision?”
Read reports →“What motivated you to pursue a career in Technical Support?”
Read report →“What aspects of administrative work appeal to you?”
Read report →“Could you describe your most notable work?”
Read report →“Can you outline your approach to troubleshooting technical issues?”
Read report →“What qualifications do you possess that make you suitable for this role?”
Read report →Formats, difficulty and experience
Across all 14 Time Warner Cable interview reports.