TIM BRASIL Customer Support Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at TIM BRASIL.
TIM BRASIL
Call Center Agent
Entry Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Recruiter call
Interview formats
Behavioral
Claro, direto ao ponto, sem enrolação. Foram bem transparentes sobre o perfil da empresa, como ela funciona, o que querem, o que negociam, o que vendem e como querem que isso aconteça.
Confirmed questions1 question
- Como você lida com suas dificuldades?
TIM BRASIL
Call Center Agent
Entry Difficult Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview experience was terrible, to say the least. It's something I wouldn't want to repeat. They didn't intend to hire me, but they still went ahead with the interview. What can I say... better to be unemployed.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
TIM BRASIL
Call Center Agent
Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
They always ask if you have completed high school and are 18 years old, basic requirements for the application. Many online sites allow minors, even though the company doesn't state this need on their website. They present the job and ask you to fill out a form with your details. When I applied, I had an individual interview with a recruiter who asked basic questions, like if I had worked before, my qualities, why I wanted to work there, if I knew how to handle pressure, etc. A test of basic grammar and math knowledge is also common.
Confirmed questions2 questions
- Could you role-play handling a difficult customer?
- I'd like you to pretend you're dealing with an annoying client.
TIM BRASIL Customer Support Interview Questions
Quoted word for word from TIM BRASIL interview reports.
“I'd like you to pretend you're dealing with an annoying client.”
Read reports →“What is your perspective at the company in 5 years?”
Read reports →“Tell me about a professional defeat.”
Read reports →“Could you role-play handling a difficult customer?”
Read reports →Formats, difficulty and experience
Across all 6 TIM BRASIL interview reports.