Tillys Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 262 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Tillys.
Tillys
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Group
Interview formats
Group Behavioral
It was fairly easy. We were put into a group interview, though sometimes it's done solo. It didn't take too long and just felt like a regular interview. They mainly wanted to see how well you'd handle a customer service role and get a feel for your personality.
Confirmed questions1 question
- Pick out an outfit you would recommend to customers.
Tillys
Sales Associate
Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Group Behavioral
You'll start with a group interview. If you pass that, you'll have a one-on-one chat with the store manager. It's a good idea to wear clothes from Tilly's or something that fits their style. Definitely avoid wearing logos from other brands or companies.
Confirmed questions1 question
- Can you describe a place where you received excellent customer service and explain your reasons why?
Tillys
Sales Associate
Entry Difficult Negative experience No offer 1 round
Interview process
Group Onsite Offer
Interview formats
Group Presentation Other
It was a group interview with only two people. We both had to answer questions, and whoever wanted to go first could. It wasn't very organized. The other person interviewing piggybacked off my answers and never went first. After the questions, they took us to the floor, gave us employee lanyards and told us to pick out outfits for a male and female, maybe for specific occasions or just on trend. They wanted to see which outfit we'd pick as if we were the customer. The other guy complained about the female outfit and said he didn't know how to help a girl since he's a dude. He ended up getting the offer because he had the same name as the interviewer who had us do the floor task. It was a bad experience, and I don't recommend group interviews.
Confirmed questions1 question
- Can you suggest some trendy outfits for me?
Tillys Sales Associate Interview Questions
Quoted word for word from Tillys interview reports.
“Do you follow any celebrities on social media with a sense of fashion, and why Tillys?”
Read reports →“If you were attending your favorite band's concert and had to dress someone of the opposite gender, what outfit would you pick out?”
Read reports →“Can you suggest an outfit for a situation involving dinner with a boyfriend's parents followed by a club visit?”
Read reports →“What item from the store would you suggest to a customer looking for an outfit for a music festival?”
Read reports →“What brands would you recommend for a skater, and why, if a mom asked for advice?”
Read report →“If a customer came in wearing just a white t-shirt and jeans, what would you suggest they buy?”
Read report →“Given a customer needs an outfit for her husband (34 waist, recently back from military), select an outfit for him in 7 minutes and present it to us.”
Read report →“In terms of significance to a company, is stealing jeans or a pen more impactful?”
Read report →“Are there any fashion influencers or accounts you follow on social media? If so, who and why?”
Read report →Formats, difficulty and experience
Across all 262 Tillys interview reports.