Three Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Three.
Three
Store Manager
Manager Difficult Negative experience No offer 3 rounds
Interview process
Take home Presentation Recruiter call
Interview formats
Other Presentation Behavioral
The process started with an online logic test and a short IQ test. After that, I was asked to do a SWOT analysis of the store and prepare a 10-minute presentation covering 30, 60, and 90-day development plans for the Bury store. My interview was scheduled at the Trafford Centre between 12 PM and 1 PM. Upon arrival, I asked for Shannon and was told she was out and I should wait 25-30 minutes. I returned within that time, and another assistant said she had gone home. I insisted she couldn't have, as I'd traveled and she was there earlier. I was asked to wait again. After another 25 minutes, the store manager, James, came out. I explained I needed to leave by 3:15 PM for my child, and the interview could run long. James mentioned Shannon can talk a lot and didn't know when she'd be back. I waited, with my SWOT analysis and presentation ready, but never saw Shannon. I suspected she wasn't even there. Given the travel distance and needing to get home, I told James I had to leave. I mentioned HR had my CV and number, and he said he'd inform Shannon. I emailed HR twice and finally received a call 4-5 days later saying the job was filled.
Confirmed questions2 questions
- Can you confirm if Shannon is available?
- Is Shannon present at the store?
Three
Assistant Store Manager
Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Onsite Presentation
Interview formats
Behavioral Presentation Other
The process had 3 stages: an online application, an online video interview, and a face-to-face interview with the Store Manager. It was pretty unprofessional, they even had me do an internal application after the interview process started. They sent a pre-interview prep email, and what they called a "morning meeting" was just asking questions. When I asked about a presentation, the Store Manager said that was an old interview style and their HR team sent the wrong prep info, lol. They said they'd get back to me by June 6th, but it took a couple of weeks and I didn't hear back until June 23rd. So, about a month overall. It was a whole thing explaining the recruitment process.
Confirmed questions3 questions
- Tell me why you want to work for Three.
- Have you ever managed a team before, and if so, how large was it?
- How did you manage your team, and what is your leadership style?
Three
Assistant Store Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical Case
You gotta apply on three websites, where you need to pass some CV evaluations to move on. Then the store manager or assistant store manager checks out your CV and picks the right people for interviews. First, there's a phone interview, and if you do well, then a final face-to-face interview. It's super important to talk a lot about sales, customer service, and cross-selling. If you get hired, there's a 3-month probationary period.
Confirmed questions2 questions
- Be ready to talk about what you know about the company, its products, and what makes it good.
- It's mostly situation-based behavioral interview questions, so prepare for those.
Three Store Manager Interview Questions
Quoted word for word from Three interview reports.
“Can you confirm if Shannon is available?”
Read reports →“Is Shannon present at the store?”
Read reports →“Why Three?”
Read reports →“What does being hardworking mean to you?”
Read reports →“Why do you believe it's important for us to help customers see how our devices and network can enhance their lives?”
Read report →“How do you utilize KPIs and communicate them to your team?”
Read report →“How do you handle taking credit for accomplishments?”
Read report →“How would you react in this situation?”
Read report →“How do you foster and develop relationships within your team?”
Read report →Formats, difficulty and experience
Across all 11 Three interview reports.