Three Sales Consultant Interview Questions
& Process

Applied online and completed some online questions. Then got an in-person interview. They told me the original job wasn't available but interviewed me for a different role with fewer hours. It was a pretty standard interview with typical questions. The store leader was nice. They said they'd let me know in a few days, but after a week, I called and they said they were still interviewing and to call back the next week. I did, and still no update, they told me to call back the following week. Three weeks after the interview, I left a message but never heard back.

I applied online and a few days later I got invited to a video interview. Most of this has been covered in other reviews so I won't cover that too much but essentially 30 seconds to prepare for each answer then 90 seconds to provide each answer. I honestly thought I'd done badly at this as I didn't hear anything for two weeks but then I got a call inviting me to a face to face interview which consisted of a 45 minute interview followed by going on the shop floor approaching customers or engaging with staff. The interview considering the type of job it is was extremely difficult, constantly asking me to provide examples of certain things i.e. what would you do in a situation with an awkward customer' etc and then almost immediately after asking me practically the same thing again albeit re-worded slightly differently. these questions came one after the other in quick succession and I really felt put on the spot as if the answers I were giving were simply not good enough despite answering them as honestly and to the best of my ability, I felt more like I was on trial. Literally the day before I had had an interview for a sales estimator job within an industrial setting (essentially a much harder role) that asked me less questions than three did. The other thing I found is that if you have absolutely zero sales experience you will not pass this interview, luckily for me that wasn't an issue but a lot of the questions were sales focused which I understand but I see this as an entry level sales role compared to say the job I interviewed for the previous day. I found out through someone who worked at the store a few days later unofficially I did not get the role, he said at some point I may get a call informing me as such for which I will ask for feedback. After the interview I was asked to go on the shop floor and interact with customers or if there were none the staff, I found one staff member very un-engaging which I feel possibly could have looked bad on my part rather than hers.

I had an individual review with a manager from another store. There were multiple interviews happening at once, all led by different managers. You knew your potential manager was in the room, but if you weren't sitting with them, you couldn't tell who it was. The managers did introduce themselves and mention which store they currently managed.