
Things Remembered Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 18 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Things Remembered.
Store Manager
So, there's this personality assessment thing, and if you don't pass that, you're out, even if you're qualified. You're supposed to be accountable for a store and a team, but you end up working alone. The thing is, how can you evaluate your team if you only work with them like 2 to 3 hours a week? It feels more like a sales associate role than a manager one.
- Would you be comfortable working by yourself?
- How would you ensure your team is accountable when you're not around them most of the time?
- What steps would you take to improve sales if you weren't meeting your targets?
Assistant Store Manager
I applied online and it took them a few weeks to get back to me. When they did, we scheduled an in-person interview. This interview was with the store manager, the MIT, and whoever else was on staff for the Assistant Manager position. It happened right there in the mall. The questions were pretty tough and situational, mostly like "tell me about a time when...". They had a list of questions and the interviewer wrote down my answers to show their district manager. You can usually tell if you did well because they'll start talking more about the job details and mention that the district manager will call you for a phone interview. If they don't do that, then you know you didn't get the job.
- Can you discuss your previous leadership experiences?
- What prompted you to apply for this role?
- Describe a situation where you assisted a customer in finding a product.
Store Manager
The hiring process was quick. It started with a phone screening with the District Manager where we discussed my overall experience and availability. After that, I was given an assessment test, which was mostly a personality test. This was followed by an in-person one-on-one interview with the DM. I received a job offer over the phone the same week, and after I counter-offered the salary, she accepted my counter offer the next day. The entire process took about a week.
- How would you be a valuable asset to our company?
Things Remembered Store Manager Interview Questions
Quoted word for word from Things Remembered interview reports.
“What is my shadow of a leader?”
Read reports →“How would you handle customer objections regarding the price of longer engraving messages?”
Read reports →“How would you ensure your team is accountable when you're not around them most of the time?”
Read reports →“How much experience do you have with engraving?”
Read reports →“What strategies would you use to coach staff to boost sales performance?”
Read report →“Describe a situation where you assisted a customer in finding a product.”
Read report →“What steps would you take to improve sales if you weren't meeting your targets?”
Read report →“How would you manage three customers and engraving orders simultaneously while working alone?”
Read report →“What are your long-term career aspirations with our company?”
Read report →Formats, difficulty and experience
Across all 18 Things Remembered interview reports.