Therapy Stores Sales Associate Interview Questions
& Process

I applied at Campbell, CA. Though the process took over 3 weeks, it was very easygoing and friendly, much like the store's environment itself. During the phone interview, the interviewer asked me general logistical questions regarding transportation, but also about past experiences at other jobs. Though they're very basic questions that really only require one-word answers, I the key is to create a conversation based on those questions-- at least that's what I did. I used the questions to segway into talking about qualities that I knew would fit Therapy's criteria. My friend also did an interview, but kept it short and responded with only brief answers, and she, unfortunately, did not get an email back. I got my email for an in-person interview mere days later. During that interview, it's the same thing-- create a friendly conversation. We just talked about my past experiences again, and as the conversation progressed, we ended up just talking about Therapy's history and founders. The latter half of the interview was just me asking questions about technicalities and guidelines, and by that point, I had figured that I was doing well, and she confirmed that when she proceeded to talk about scheduling. Overall, very easygoing and friendly-- you just gotta make conversation and enjoy it.

After two store managers interviewed me, they moved forward with an offer. I was supposed to have a second interview with the CEO, but it never occurred on two separate occasions. The two store managers were great and made me feel welcome, which helped make up for the lack of follow-through on the CEO interview.

The interview process was pretty standard and straightforward. It mostly involved common questions, and they really want you to lead the conversation, so be prepared to talk a lot about yourself. If you're not comfortable talking about yourself without being prompted, this might be a bit challenging.