The Zappos Family Analyst Interview Questions
& Process

After you apply online, you'll get an application confirmation. Then, you'll complete an assignment and a virtual interview. After that, we'll let you know the result. If you pass, you'll move on to the next round.

I applied online and got an email for a video interview. Then, a recruiter called me for a culture fit interview. After that, I had a phone interview with my potential manager. Then I skyped with two potential team members. Next, I had to do a skills test in excel. After all that, they invited me to their headquarters in Las Vegas for an all-day interview, and they covered all my travel and lodging expenses. During the visit, I toured the office and had another culture fit interview with a recruiter. I also interviewed with two potential co-workers, and two people from my department took me out to lunch to tell me about the company culture. Finally, I met with a colleague who has a similar role to the one I was applying for, and then met with my manager and the two team members I spoke with earlier. It was a very eventful day. A few days later, they asked for information for a background check, and once that cleared, they extended a final offer.

I had a phone screen with the recruiter, followed by another phone screen with the hiring manager. Then there was a 7-hour on-site interview with about 12 interviewers, which was super exhausting. They asked a lot of the same questions over and over, and some interviewers seemed unprepared. Some of the 'high-tech' employees were rude, not making eye contact and staring at their laptops, but I tried to handle it professionally. They covered my flight, hotel, and hotel breakfast, plus lunch, but I had to pay for two dinners and airport parking.