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The Open University Consultant Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

1.6 Rounds average
Average Typical difficulty
80% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at The Open University.

Showing 3 of 5
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The Open University

Customer Advisor

Sales · a year ago

Entry Difficult Positive experience Accept offer 1 round
Interview process
Group Presentation Panel Background check
Interview formats
Other Presentation Behavioral

The process involved a full day at an assessment centre. There was a telephone role play, a written task, an interview with a panel of senior staff, and a presentation task.

Confirmed questions2 questions
  • How have you handled stressful customer interactions in the past?
  • Can you describe a time you managed competing deadlines?
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The Open University

Student Recruitment Advisor

HR · a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Panel
Interview formats
Behavioral Technical

They asked a bunch of competency-based questions. The interview was really professional with a super welcoming vibe. There were two people on the panel who wrote things down and asked stuff about my qualifications.

Confirmed questions1 question
  • Can you share an instance where you encountered a challenging customer?
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The Open University

Student Advisor

Other · more than a year ago

Senior Average Negative experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Presentation

It was a two stage interview, pretty standard questions, very straightforward and relaxed, polite and friendly. The first stage involved a practice phone call where I had to give advice to a pretend student, using university policy.

Confirmed questions2 questions
  • Can you share a mistake you've learned from?
  • How would you handle giving advice to a student using university policy?

The Open University Consultant Interview Questions

Quoted word for word from The Open University interview reports.

How would you handle giving advice to a student using university policy?

Read reports

Can you share an instance where you encountered a challenging customer?

Read reports

Can you describe a time you managed competing deadlines?

Read report

How have you handled stressful customer interactions in the past?

Read report

Formats, difficulty and experience

Across all 5 The Open University interview reports.

Interview formats

Behavioral 45.5%
Presentation 27.3%
Other 18.2%
Technical 9.1%

Interview difficulty

Easy 20%
Average 40%
Difficult 40%

Candidate experience

Positive 80%
Negative 20%