The North Face Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at The North Face.
The North Face
Merchandising Manager
Manager Average Positive experience No offer 3 rounds
Interview process
Recruiter call Background check Presentation
Interview formats
Behavioral Case Technical
the process had 3 steps: HR interview, Hiring Manager interview, and a Business case interview. Overall the hiring team managed the process professionally and with respect.
Confirmed questions4 questions
- Can you discuss current and future trends in the outdoor industry?
- What are your thoughts on the current North Face product selection?
- How do you evaluate the in-store execution of merchandising strategies?
The North Face
Assistant Manager
Manager Average Positive experience Accept offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I sent in my application online and got a call back the very next day. They asked about when I'm free and then set up an interview. During the interview, they asked a bit about what interests me and why I picked this company, plus what I already knew about it.
Confirmed questions3 questions
- Tell me about your leadership style.
- Describe a time you dealt with a difficult customer.
- What methods do you use for loss prevention?
The North Face
Assistant Manager
Manager Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen Background check Offer
Interview formats
Behavioral Technical
I was first contacted by a recruiter from REI because they saw my application online. She emailed me to set up a phone interview for early April. I scheduled it for a few days later and we spoke for about 30 minutes about my experience and the job. A few days after that, she set up an interview for me with the store manager for the following week. We met for about an hour and discussed my current job, what the company expects, and the job description in detail. I thought this went really well. The next day, the recruiter called to schedule another interview with the district manager. I went back to the store a week later for this one. We covered similar topics, but I didn't feel as comfortable with the DM because he seemed a bit distant sometimes. This interview lasted about 40 minutes. A few days later, the recruiter called again to let me know I needed to complete the background check part of the application. Their system was down, so I had to print out a form they emailed and fax it. I was told the store manager and district manager were out of town for a week for meetings and a decision would be made after they returned. A week later, I was told the store manager was back, but the district manager had to leave again unexpectedly, delaying things. I never heard back from North Face, which was really disappointing considering the time and effort I put in. I felt I deserved at least a call. My application stayed pending online for several more weeks before it was eventually removed. My original timeline estimate was based on when I was contacted versus when they said I'd hear back, but it ended up taking much longer.
Confirmed questions2 questions
- How can you tell if a candidate is a good fit for your store during an interview?
- What actions do you take to boost sales each day?
The North Face Manager Interview Questions
Quoted word for word from The North Face interview reports.
“What are your thoughts on the current North Face product selection?”
Read reports →“Can you discuss current and future trends in the outdoor industry?”
Read reports →“How do you evaluate the in-store execution of merchandising strategies?”
Read reports →“Which value do you feel most aligned with?”
Read reports →“What methods do you use for loss prevention?”
Read report →“How can you tell if a candidate is a good fit for your store during an interview?”
Read report →“What actions do you take to boost sales each day?”
Read report →“Describe a time you dealt with a difficult customer.”
Read report →“Tell me about your professional history and your experience in merchandising.”
Read report →Formats, difficulty and experience
Across all 5 The North Face interview reports.