The Knot Worldwide Manager Interview Questions
& Process

The process involved 5 interviews with key people from the departments I would be working with. They were all very professional, approachable, and had a good attitude to get the most information about my potential fit.

First, there was a 10-minute online exercise which actually took more like 30 minutes. It involved pre-recorded questions answered quickly on camera, with everything being recorded for later review. The questions were in French, spoken by a non-native speaker, and 2 out of 9 were incomprehensible even after re-listening. These questions were impersonal and focused on understanding the company and the role. Then, there was a video call with the Director of Operations. She was very nice, smiling, and approachable. However, the interview again focused on the company and results, with little discussion of the role and its responsibilities. When I tried to ask questions, I was told to contact HR for that information, as recruitments are very structured, 'in the American style.' In this situation, should one start with an HR interview and then proceed to the next steps? This was followed by a quick and practical role-playing exercise, with no feedback on my 'performance' (good or bad). I tried to ask questions again, but we ran out of time, and she couldn't answer them. I was told I needed to contact another department. She seemed constrained by a strict interview process, and oddly organized. I repeat, she was very pleasant; she was just following instructions.

It was a total waste of time going through their interview process. It began with a recruiter reaching out, then a hiring manager interview, followed by a case study where they sent their sales data and asked for a pricing recommendation presentation. Honestly, it felt more like free consulting on their pricing issues. Most of the interview was spent discussing how to improve their pricing methodology, with very little focus on me or the job. I thought it went well, even running 20 minutes over the scheduled 30 minutes, and I got positive feedback. But then I got an automated rejection the next day, saying they had too many great candidates. I'm not sure if the position even exists, or if they were more interested in free advice than hiring. It was also unprofessional to send real sales data, including customer names and booking details, without an NDA. I feel lucky I'm not working for them.