The Hartford Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 25 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at The Hartford.
The Hartford
Claims Adjuster
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical
So I had a phone screening first, then about a week later, I did an in-person interview with two Team Leaders. They asked me behavioral questions and why I wanted the job. Not even an hour later, I got a call to set up a second interview a few days later with two claims managers. This one was more about me and why I wanted the job, more laid back. An hour and a half after that, HR called with a job offer. They were super prompt, which I really appreciated. Loved the whole experience, especially how friendly everyone was.
Confirmed questions3 questions
- Tell me about a time you had to...
- What makes you want this position?
- In a situation where a customer needs help, would you ever bend or break company policy to assist them?
The Hartford
Claims Adjuster
Entry Average Neutral experience Accept offer 3 rounds
Interview process
Recruiter call Take home Phone screen
Interview formats
Behavioral Technical
You apply online, and if you meet the basic criteria, you'll get an automated email to complete an assessment that takes about 45 minutes. They can take a while to respond after the assessment if they want to move forward with a phone interview. The interview covers typical areas like previous jobs, why you left, your education, and your interest in the company. The questions were pretty standard. It felt like they were really under pressure during my interview, and it was a bit rushed. The interviewer was nice but seemed stressed, which I found a bit concerning, but that's just my personal take.
Confirmed questions1 question
- Can you share an instance where a situation didn't go as expected, leading to an upset customer/client, and describe how you handled it?
The Hartford
Claims Adjuster
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
I interviewed 3 times. My first interview was with 2 supervisor, but they referred me to another position that I better qualified for. I interviewed with another supervisor for that position. My last interview was with the site manager. Be prepared to the interview, so you that you are able to answer the question shortly after it is asked. Look the person in the eye. Have creative stories to tell relevent to the question. Be relaxed. My initial perception of the people, office, and work culture was positive. Everyone was pleasant was very welcoming.
Confirmed questions1 question
- Tell me about a time you had to deal with an angry customer and how you handled it.
The Hartford Claims Adjuster Interview Questions
Quoted word for word from The Hartford interview reports.
“When dealing with individuals injured at work, what is your strategy for managing irate clients?”
Read reports →“How do you go about prioritizing your daily tasks?”
Read reports →“In a situation where a customer needs help, would you ever bend or break company policy to assist them?”
Read reports →“How do you perform when you're under pressure?”
Read reports →“What would you consider to be your weakness?”
Read report →“Do you willingly help the people you work with?”
Read report →“What are your long-term goals?”
Read report →“What improvements do you suggest for this role?”
Read report →“Can you tell me about your past experience as a claims adjuster?”
Read report →Formats, difficulty and experience
Across all 25 The Hartford interview reports.