The Coffee Bean & Tea Leaf Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 159 interview experiences · FREE TO READ
Which role are you interviewing for?
12 roles · 159 reportsCandidate interview experiences
First-hand accounts from people who interviewed at The Coffee Bean & Tea Leaf.
The Coffee Bean & Tea Leaf
Cafe Crew Member
Entry Easy Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was about 30 minutes and felt really relaxed, pretty much like chatting with a friend. The interviewer was great at making me feel comfortable. She asked me if I understood the duties of a cafe crew member and if I was fine with those responsibilities.
Confirmed questions1 question
- What made you choose to apply here over other coffee shops?
The Coffee Bean & Tea Leaf
Barista
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral
I interviewed for a Barista position after being let go from my previous job at a nearby cafe where I had worked full-time. I had 3 years of barista experience. The interview with the manager went well, and I enjoyed our conversation. I inquired about the timeline for a decision, and was told I'd hear back by the end of the day. Unfortunately, it's been over a week, and I haven't received any communication from them, essentially being ghosted.
Confirmed questions2 questions
- Why did you apply to our cafe?
- What relevant experience do you have?
The Coffee Bean & Tea Leaf
Digital Marketing Manager
Manager Average Positive experience Decline offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Onsite
Interview formats
Behavioral Technical Presentation
So, there were like 3 to 4 phases to the interview process. First, there was a screening call over the phone. Then, I had a remote interview with the hiring manager. After that, I went in for an in-person interview where I met with the hiring manager again, plus some of my potential teammates who are at a similar level or a bit more senior. The final step was another on-site interview, this time with the VP.
Confirmed questions1 question
- Have you previously managed email marketing campaigns?
The Coffee Bean & Tea Leaf
Creative Designer
Manager Average Negative experience No offer 4 rounds
Interview process
Recruiter call Phone screen Take home Presentation
Interview formats
Behavioral Presentation
The interview started with a recruiter/HR chat, which was mostly standard get-to-know-you stuff. Then I spoke with the Hiring Manager, who was great. After that, I got a creative brief to work on, which I then had to present in person at their main office. What really frustrated me was after they said they'd let me know about next steps post-presentation, I ended up chasing them for over a month. Each time it was some excuse like the team was on holiday or needed more time. Eventually, they just ghosted my last email. I get that they don't owe me anything, but I expected better professionalism from a company like The Coffee Bean and Tea Leaf, especially after meeting me. A quick email saying I wasn't moving forward would have been enough, but instead, I was left hanging, wasting time I could have spent on other opportunities, which is a real shame since I was excited about potentially working there.
Confirmed questions1 question
- What are your thoughts on your presentation and how did you find the overall process?
The Coffee Bean & Tea Leaf Interview Questions
Quoted word for word from The Coffee Bean & Tea Leaf interview reports.
“What kind of beans usually we use in making regular coffee and what kind off coffee it is?”
Read reports →“If you got a shopping spree, which store would you pick and why?”
Read reports →“Who is someone you admire that you know would give you honest advice?”
Read reports →“What would you do if a customer accidentally dropped their food or drink?”
Read reports →“What would you do if a customer accuses you of messing up your order and you are certain you did not.”
Read report →“How would you handle a situation with a long line and a customer approaching the register while on their phone?”
Read report →“What's your approach when a customer's in a hurry during the morning rush with the wrong drink, and they're upset and need to leave right away?”
Read report →“How do you handle a customer who is experiencing a bad day?”
Read report →“Describe how you would manage a situation with an angry customer causing a disturbance in your store.”
Read report →Formats, difficulty and experience
Across all 159 The Coffee Bean & Tea Leaf interview reports.