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The Beer Store Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 13 interview experiences · FREE TO READ

1.3 Rounds average
Easy Typical difficulty
92.3% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at The Beer Store.

Showing 3 of 13
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The Beer Store

Customer Service Representative

Operations · more than a year ago

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical Other

I applied in person with my resume and the store's application form (this is done online now). Within a few days I got a phone call from the manager for an interview. Typically you do two interviews, one with the store manager and another with the district manager. I just had one interview with both of them there at the same time. It was a pretty basic interview, it felt more like an informal chat. I was shown around the warehouse and asked how I am with standing and lifting. She called back within a day to offer me the position and I started a few days after that.

Confirmed questions3 questions
  • Given that this job requires a lot of lifting, how do you feel about that?
  • How comfortable are you with standing for extended periods?
  • What is your comfort level with lifting?
The Beer Store logo
The Beer Store

Customer Service Representative

Operations

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral

It was a pretty straightforward process. I applied both online and in person to give myself the best shot at getting an interview. I only had one in-person interview, and they offered me the job just a couple of days after that. I'm really happy here; the work environment and my colleagues are great, the pay is good, the hours are flexible, and there are a lot of benefits.

Confirmed questions2 questions
  • What are your strengths?
  • Do you have any leadership experience?
The Beer Store logo
The Beer Store

Customer Service Representative

Operations

Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Technical

I applied by sending my resume. About two weeks later, I got a call from the manager, and then a week after that, I met with her and another manager from a different store. The week after our meeting, they called me to offer me the job. I was working about 12 hours a week for a long time until I got promoted.

Confirmed questions2 questions
  • What are your math skills?
  • Do you like working with the public?

The Beer Store Customer Support Representative Interview Questions

Quoted word for word from The Beer Store interview reports.

If you have reservations about IDing someone, should you proceed to be safe?

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Could you solve a math problem about counting dozens, for example, how many dozen cans are in 132 cans?

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What would you do if your manager assigned you a task, and a coworker simultaneously requested your assistance with a different matter?

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Given that this job requires a lot of lifting, how do you feel about that?

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What motivated you to apply for a position at The Beer Store?

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Formats, difficulty and experience

Across all 13 The Beer Store interview reports.

Interview formats

Behavioral 52%
Technical 28%
Other 20%

Interview difficulty

Easy 76.9%
Average 23.1%
Difficult 0%

Candidate experience

Positive 92.3%
Neutral 7.7%