The AA Sales Consultant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at The AA.
The AA
Sales Advisor
Entry Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Other
The interview process was quite long. First, they gave us a form with about 17 phrases like 'I am a good team player' or 'I always go above and beyond to deliver excellent customer service' or 'I am self motivated to succeed'. You had to rate yourself on a scale from 1-5, where 1 is not like me at all and 5 is very much like me. Then, we went into the interview room with two employees, one asking questions and the other taking notes. It was a bit daunting at first, but the interviewers were nice and made us feel relaxed. They went through the list with us, asking why we chose our ratings and to give examples. After that, they took us to the department to shadow an agent for about 20 minutes to see what the job would be like.
Confirmed questions1 question
- How do you handle working under pressure?
The AA
Sales Advisor
Entry Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Presentation
Interview formats
Behavioral Case Presentation
Had 3 interviews. The first was a 40-minute phone call with 3-4 competency-based questions, which they then expanded on, asking what I'd change, about myself, what I knew about the company, and why I chose them. The second interview was a video call instead of in-person due to COVID. It was about an hour long and again had around 8 competency questions and 5 scenarios, covering things like handling conflict, company values, why I'm applying, and my future aspirations within the company. The final part was a role-play of a phone call for a non-insurance product. Considering the salary of £18340 rising to £1910 after training, the process felt quite thorough.
Confirmed questions1 question
- How have you motivated a group?
The AA
Sales Advisor
Entry Average Neutral experience Decline offer 3 rounds
Interview process
Group Phone screen Onsite
Interview formats
Group Behavioral Technical
We had a group interview first, then a 1 on 1 interview, and also a phone interview and a test on the internet.
Confirmed questions1 question
- Can you tell me about a time you had to handle a challenging customer?
The AA Sales Consultant Interview Questions
Quoted word for word from The AA interview reports.
“How have you motivated a group?”
Read reports →“Are you someone who is good at achieving targets?”
Read reports →“How do you handle working under pressure?”
Read reports →“Can you share an instance where you handled a challenging customer and how you resolved it?”
Read reports →“Can you tell me about a time you had to handle a challenging customer?”
Read report →Formats, difficulty and experience
Across all 5 The AA interview reports.