TGI Fridays Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at TGI Fridays.
TGI Fridays
Senior Manager
Senior Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
The process starts with a screening, then a scheduled call (in-person or online) where you'll talk about your experience, why you're interested, what you understand about the role, and what you'll bring to the company. There's also a reference check.
Confirmed questions1 question
- Can you describe your professional background?
TGI Fridays
Assistant Manager
Mid Average Negative experience No offer 5 rounds
Interview process
Take home Recruiter call Phone screen Onsite Recruiter call
Interview formats
Technical Behavioral
After they got my resume, I had to do an online assessment. I didn't hear back, so I followed up and they finally set up a phone interview with HR 11 days later. They told me I was moving on to talk to the district manager, but I never heard back. I followed up again and got scheduled to meet with a GM 21 days after our last contact. The GM said I was moving forward with the District Manager as planned. Again, no follow-up. I reached out to HR twice in the next 11 days, and then got a generic email saying they'd found someone else. The whole thing took 43 days.
Confirmed questions1 question
- Questions were pretty standard, but the interviews themselves were quite lengthy, lasting at least 90 minutes each. The GM was also 20 minutes late for the second interview.
TGI Fridays
Restaurant Manager
Manager Easy Negative experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral
The interview process started well with a recruiter, then an in-store GM, and finally the Director of Ops. I was offered a job, but then the offer letter and background check were sent twice. After trying to reach out for days and being told it was the vendor's fault, they suddenly ghosted me. It's shocking that a company like this would just ghost a candidate. I applied because of a bad experience in one of their stores, thinking I could help, but I guess not. The people were nice, but the professionalism wasn't there in the end. Thanks for wasting my time.
Confirmed questions1 question
- Can you describe a time when you resolved a negative customer experience?
TGI Fridays Manager Interview Questions
Quoted word for word from TGI Fridays interview reports.
“What action would you take if two individuals were about to fight at the bar?”
Read reports →“Can you define what hospitality means to you?”
Read reports →“What actions would you take and what would you say to a guest whose food order was incorrect, in order to satisfy them?”
Read reports →“Tell me what you know about Fridays.”
Read reports →“What's your overall assessment of the restaurant's current state?”
Read report →“How would you go about delivering on the brand promise of 'in here it's always Friday'?”
Read report →“What are your available hours?”
Read report →“Tell me about a time when you missed an event deadline.”
Read report →“In five years, where do you envision your career progressing?”
Read report →Formats, difficulty and experience
Across all 22 TGI Fridays interview reports.