TeKnowledge Technical Support Engineer Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 134 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at TeKnowledge.
TeKnowledge
Technical Support Engineer
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical Other
It started with an HR call asking basic questions about the role. Then, I had an onsite test with technical questions, an oral test, and a typing test. Passing the technical test was required to proceed to the other parts.
Confirmed questions3 questions
- Can you tell me about networking and virtual machines?
- What do you know about ports?
- Do you have experience with other infrastructure-related topics?
TeKnowledge
Technical Support Engineer
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Technical screen Take home
Interview formats
Technical Other
The interview process is seamless. It is an interactive session where applicants get to express themselves, The interview does not put fear in applicant's faces, It starts with an Technical assessment, once you have completed and passed the technical assessment, you will proceed to take the English assessment
Confirmed questions2 questions
- Technical questions were asked
- Customer service questions were asked
TeKnowledge
Technical Support Engineer
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Technical screen
Interview formats
Behavioral Technical Coding
It started with a phone call from HR. They asked some basic questions about me, my current job, and my salary expectations, plus three technical questions about VMs, Active Directory, and DNS. After that, I had two online tests – one for English skills (speaking and writing) and a technical one covering Windows, PowerShell, and Azure, which wasn't too hard and I had plenty of time. The last part was a technical interview with the manager and a senior engineer. They gave me some documentation on Azure monitoring and automation to read beforehand, and the interview focused mostly on that. It wasn't too tough, and overall, I had a good experience.
Confirmed questions4 questions
- Could you explain your reasons for choosing Azure and what aspects you find appealing?
- Can you define what a virtual machine is?
- What is Active Directory?
TeKnowledge Technical Support Engineer Interview Questions
Quoted word for word from TeKnowledge interview reports.
“Can you explain what a container is in the context of virtualization?”
Read reports →“Can you explain Cloud computing, including its types and the distinction between public and private clouds?”
Read reports →“Can you explain what Exchange Online is and how to manage mailboxes within it?”
Read reports →“If an application freezes, what are the initial steps you would take?”
Read reports →“Are you familiar with cloud computing, and what distinguishes cloud storage from local storage?”
Read report →“Can you explain your understanding of Active Directory Migration on M365?”
Read report →“Can you explain what Azure is and how long you have utilized it?”
Read report →“Are you familiar with cloud computing platforms such as Dynamics, Office 365, and Azure?”
Read report →“What is it about this particular role that captures your interest the most?”
Read report →Formats, difficulty and experience
Across all 134 TeKnowledge interview reports.