Tech Mahindra Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 222 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Tech Mahindra.
Tech Mahindra
Customer Service Representative
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical Other
If you have a B.Tech background, don't bother applying as they'll dismiss you immediately upon mentioning it. The salary offered is 2.4 LPA for non-voice roles and 3.5 LPA for voice roles, not the 4.6 LPA advertised, which is exclusively for experienced candidates. This is essentially an international customer support role with a fancy title.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Tech Mahindra
Customer Support Associate
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Technical screen Onsite
Interview formats
Behavioral Presentation
This was a 1-day process with 3 rounds in total. There were 2 online rounds which included questions like 'Tell me about yourself?', 'Strengths and weaknesses?', and a 3-5 minute presentation on any topic. There was also 1 offline client round.
Confirmed questions6 questions
- Can you introduce yourself?
- What are your main strengths and weaknesses?
- What motivates you to work in the BPO industry?
Tech Mahindra
Customer Support Associate
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Group
Interview formats
Behavioral Technical Group
The hiring process went well and was organized. It kicked off with a basic HR screening, then there was a communication assessment, and the last step was a round with the operations team. They wanted to know about my background, how good my communication is, and my strategies for dealing with customers when things get stressful. The whole thing wrapped up in about 2-3 days, and the recruiters were really helpful and professional the entire time.
Confirmed questions2 questions
- Could you introduce yourself and explain your interest in joining?
- Tell me about yourself and why you are interested in this role?
Tech Mahindra Customer Support Representative Interview Questions
Quoted word for word from Tech Mahindra interview reports.
“If a file gets hacked, how can we protect it from hacking?”
Read reports →“Who would you choose to read the mind of, if you had the ability?”
Read reports →“Who is your favorite player and can you tell me a bit about them?”
Read reports →“Can you explain what an e-commerce site is and discuss its pros and cons?”
Read reports →“How would you fix a printer over the phone, explained to someone without much tech knowledge?”
Read report →“What memories do you have with your mother and how has she encouraged you?”
Read report →“Could you talk for 2 minutes on a random topic?”
Read report →“In the GD, they asked about technology and about the course. What is cloud technology?”
Read report →“Can you explain how you would assist an elderly person from a rural background in finding a product online?”
Read report →Formats, difficulty and experience
Across all 222 Tech Mahindra interview reports.