Tech Mahindra Business Services Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Tech Mahindra Business Services.
Tech Mahindra Business Services
Customer Support Associate
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Panel
Interview formats
Behavioral Technical
The interview process was pretty great! I had a couple interviews with the hiring manager, then some assessments to gauge language skills. Finally I was even interviewed by the Project Manager and Team Lead - that was awesome because I got to speak with people I would actually be working with.
Confirmed questions2 questions
- Can you tell me about your previous customer-facing or customer support jobs?
- Please describe some real-life scenarios you encountered in customer support.
Tech Mahindra Business Services
Customer Support Associate
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Technical screen Recruiter call
Interview formats
Technical Other
The interview process took 2 days. The first day was for English Vocabulary and the second day was a Speed Test. I got the offer letter 3 days after the interview. The TLs, colleagues, and work environment were good. The interview experience was good.
Confirmed questions3 questions
- Were there any English Vocabulary questions?
- Was there a Speed Test?
- Were logical questions asked during the interview?
Tech Mahindra Business Services
Customer Support Associate
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical Presentation
The process was easy and fast. They checked my Hindi and English communication skills. Analytical skills were tested by giving me spontaneous scenarios. A mock call was conducted to assess both analytical and communication abilities. Overall, it was an easy, fast, and good experience.
Confirmed questions2 questions
- Can you describe how you spent your yesterday?
- Could you tell me something about your current state?
Tech Mahindra Business Services Customer Support Representative Interview Questions
Quoted word for word from Tech Mahindra Business Services interview reports.
“Was there a Speed Test?”
Read reports →“Were there any English Vocabulary questions?”
Read reports →“Given my lack of experience in this field, the questions were quite challenging, and I wasn't able to succeed in the interview.”
Read reports →“Can you describe how you spent your yesterday?”
Read reports →“Could you tell me something about your current state?”
Read report →“Can you tell me about something you have done right in your life?”
Read report →“Were logical questions asked during the interview?”
Read report →“Can you describe your basic knowledge of business services?”
Read report →“Can you tell me about your previous customer-facing or customer support jobs?”
Read report →Formats, difficulty and experience
Across all 6 Tech Mahindra Business Services interview reports.