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Tahto Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 41 interview experiences · FREE TO READ

2.6 Rounds average
Average Typical difficulty
73.2% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Tahto.

Showing 3 of 41
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Tahto

Customer Service Agent

Operations · a year ago

Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Group Presentation Offer
Interview formats
Group Behavioral Presentation

The whole interview was online and in a group setting. The interviewer first talked about the company and the job, and then gave us a chance to opt out if we weren't interested. After that, the interviewer asked everyone to introduce themselves, and gave some guidance on what information they were looking for in the introductions.

Confirmed questions2 questions
  • Tell me about your previous work experiences.
  • Do you have computer skills and good typing ability?
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Tahto

Customer Service Agent

Operations

Entry Easy Neutral experience Accept offer 3 rounds
Interview process
Take home Group Background check
Interview formats
Technical Other Group

The hiring process was pretty simple, but it takes a while from when you're hired until you actually start all the training and become effective. First, I took 2 tests: Portuguese and Computer skills, with 10 questions each. Right after that, there's a typing test, where they give you a text of about half a page, printed, for you to type as much as you can in 5 minutes. If you pass the Portuguese and typing tests, you're approved. The computer skills test is just to redirect you to the most suitable area for your profile, in case you pass it too. Right after that, there's a group activity to quickly understand everyone's profile.

Confirmed questions1 question
  • If you passed the tests, there will be a group activity to evaluate each candidate's profile and move on to the next stages of the selection process. You were asked to talk a little about yourself, your work experiences, and what you would say to yourself if you met yourself 5 years ago.
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Tahto

Customer Service Agent

Operations

Entry Easy Neutral experience Accept offer 6 rounds
Interview process
Recruiter call Take home Technical screen Group Presentation Background check
Interview formats
Technical Other

The hiring process is a bit chaotic, they call you for an interview at 7:30 AM, but the selection process only starts about 40 minutes later, everything is very slow. I left around 12:40 PM. You need to be prepared to wait. First, you take a logic test, a computer knowledge test, and a Portuguese test. If you pass those, you move on to a typing test. If you pass that, you go to a diction test. If you pass that, you go to a group activity, and if you pass that, you take a psychological test. After all of that, they give you a paper to get the documents listed on the back, and there's already an address for a medical exam. They mention that the company only hires until the 15th of the month, so I have to wait until next month to see if they call me back.

Confirmed questions1 question
  • In the typing test, select text and copy-paste it below the same text, all without using the mouse.

Tahto Customer Support Representative Interview Questions

Quoted word for word from Tahto interview reports.

Tell me about the event that was most decisive in your maturation.

Read report

What were you 5 years ago, what are you today, and what led you to these changes?

Read report

Formats, difficulty and experience

Across all 41 Tahto interview reports.

Interview formats

Technical 30.7%
Behavioral 26.1%
Group 23.9%
Other 9.1%
Presentation 5.7%

Interview difficulty

Easy 36.6%
Average 56.1%
Difficult 7.3%

Candidate experience

Negative 7.3%
Positive 73.2%
Neutral 19.5%