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Sutherland Technical Support Engineer Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 41 interview experiences · FREE TO READ

3 Rounds average
Average Typical difficulty
82.9% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Sutherland.

Showing 3 of 41
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Sutherland

Technical Support Engineer

Engineering · a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical Presentation

The interview process was good and straightforward. It started with an essay writing task, which led to being shortlisted. The next step was an HR interview in Chennai, followed by basic interview rounds and a telephonic round. The primary focus was on assessing English communication skills.

Confirmed questions3 questions
  • What are your basic interview round questions?
  • Can you describe the telephonic round questions?
  • How would you assess English communication skills?
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Sutherland

Technical Support Engineer

Engineering · more than a year ago

Mid Average Positive experience Decline offer 4 rounds
Interview process
Group Presentation Take home Onsite
Interview formats
Group Presentation Technical Behavioral

It started with a group discussion where we had to talk about and show our ideas. After that, we had to write an essay, and then the last step was a direct interview.

Confirmed questions3 questions
  • Can you introduce yourself?
  • What are some of your best memories?
  • Which movie is your favourite?
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Sutherland

Technical Support Representative

Operations · more than a year ago

Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Other

I applied online for a job I saw in their careers section. I sent in my resume and completed their online form. I didn't hear anything back for a long time and kept checking the status of my application. Even though I never got any communication about my application, I noticed the job posting was updated a few times, like they were still looking for someone, but it seemed like I wasn't being considered.

Confirmed questions1 question
  • It seemed a bit redundant having to submit an actual application after already submitting a resume and filling out an online application.

Sutherland Technical Support Engineer Interview Questions

Quoted word for word from Sutherland interview reports.

What version of Microsoft Office is installed on your system?

Read reports

Could you provide the full forms for some networking terms?

Read report

Can you explain universal remote troubleshooting for TV and Internet?

Read report

Can you describe basic concepts related to Windows and network adapters?

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Are any of your relatives currently employed at Sutherland?

Read report

Formats, difficulty and experience

Across all 41 Sutherland interview reports.

Interview formats

Technical 37.6%
Behavioral 36.6%
Other 11.8%
Presentation 10.8%
Group 3.2%

Interview difficulty

Easy 36.6%
Average 51.2%
Difficult 12.2%

Candidate experience

Positive 82.9%
Neutral 9.8%
Negative 7.3%