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Sutherland Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 122 interview experiences · FREE TO READ

2.6 Rounds average
Average Typical difficulty
75.8% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Sutherland.

Showing 3 of 122
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Sutherland

BPO Associate

Operations · a year ago

Entry Difficult Neutral experience Decline offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Offer
Interview formats
Behavioral Technical Other

Started with an HR call, they talked about the job, pay, shifts and location. Then a voice and accent round to check my English speaking skills. After that, an online aptitude and typing test. The last round was with operations, they asked how I'd handle angry customers or if I didn't know something. Finally, they gave me an offer letter and asked for documents.

Confirmed questions1 question
  • Can you relocate for this job?
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Sutherland

Associate

Other · a year ago

Entry Average Positive experience Decline offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical

Sutherland's interview process usually kicks off with a basic screening, either a phone chat or an online test, to check for fundamental skills, how you communicate, and if you seem like a good fit. If you make it past that, they'll set up a more detailed interview where they'll likely ask you about different situations and your past behavior to see how you solve problems and handle customer service. Depending on the job, there might also be a technical or skills test. The last step is usually a chat with a hiring manager or team lead to see if you fit in with the team and to talk about pay. It's generally a pretty straightforward process and can differ a bit based on the specific role.

Confirmed questions1 question
  • What makes you want to join Sutherland?
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Sutherland

Senior Associate

Finance · a year ago

Senior Easy Positive experience Accept offer 2 rounds
Interview process
Technical screen Onsite
Interview formats
Technical Behavioral

It was an easy and smooth interview process with 2 rounds. The first round was with the Manager and was a technical round. The second round was with the Director.

Confirmed questions4 questions
  • Can you tell me about basic fund accounts?
  • What are corporate actions?
  • What do you know about mutual funds?

Sutherland Associate Interview Questions

Quoted word for word from Sutherland interview reports.

What factors should the Indian government consider if they plan to build a metro in Chandigarh?

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Could you explain how you would describe the color red to someone who is blind?

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What is one thing you would change about India if given the opportunity?

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If you owned a saloon, what are the 5 main things you would use to make it attractive?

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For the non-voice role, what is your dream vacation destination and where is it?

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Imagine you had a time machine; what would you do with it?

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They asked about the differences between urban and rural areas, which one is better and what are the advantages, disadvantages and differences?

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Could you give a brief review of a film you've seen recently?

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Formats, difficulty and experience

Across all 122 Sutherland interview reports.

Interview formats

Behavioral 41.2%
Technical 24.3%
Other 15%
Presentation 8.6%
Group 7.9%

Interview difficulty

Easy 45.9%
Average 48.4%
Difficult 5.7%

Candidate experience

Positive 75.8%
Neutral 15%
Negative 9.2%