Surgical Notes Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 142 interview experiences · FREE TO READ
Which role are you interviewing for?
21 roles · 142 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Surgical Notes.
Surgical Notes
Insurance Collector
Entry Average Positive experience Decline offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
First, there was a phone screen to make sure I met the requirements for remote work and the basic job duties. They asked about the medical software I've used. Then, I had a Microsoft Teams interview with the supervisor and a teammate. It was 45 minutes long and focused on the role and how my experience would be a good fit for the team.
Confirmed questions1 question
- Tell me about your experience with ASC collections and follow-up.
Surgical Notes
Senior Executive
Executive Difficult Positive experience Accept offer 6 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Background check Offer
Interview formats
Technical Behavioral
The interview questions were good and related to the posting. All answers were given according to the process, and all rounds were cleared successfully. Questions covered knowledge of copay, co-insurance, refund, offset, EOB, ERA, previous working experiences, and work profile in the last organization in payment posting.
Confirmed questions1 question
- How do you handle ERA and the process for creating patient refunds?
Surgical Notes
Revenue Cycle Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Take home Phone screen Offer
Interview formats
Behavioral Technical
I applied and after they looked at my resume, a HR person called me to ask more about my background. Then I got a link to do some simple tests: Excel, aptitude, and AR. After I passed those, I got another email to pick times for a second interview. I had that interview the next week, and the week after that, they offered me the job.
Confirmed questions1 question
- Can you share an experience of dealing with an unhappy client, describing the situation and your resolution?
Surgical Notes
Insurance Verification Specialist
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral Technical
So, I had a phone chat with Trey first. Then I met Jennifer from HR. The last interview was with Amy, who used to be my insurance supervisor, and it was remote. They didn't offer me the job then because they hired someone else, but they said they'd let me know if another spot opened up. They did reach out pretty quickly and offered me the job a few months down the line. The whole thing was pretty straightforward and everyone I spoke with was really professional and helpful.
Confirmed questions1 question
- Can you tell me how many years you have worked in the medical field?
Surgical Notes Interview Questions
Quoted word for word from Surgical Notes interview reports.
“What is the significance of the 7th character?”
Read reports →“Can you explain the difference between an EOB and an EOP?”
Read reports →“What steps would you follow to appeal a denial for medical necessity?”
Read reports →“Do you know what an EOB or EOP is?”
Read reports →“Can you discuss denials related to payers within Revenue Cycle Management (RCM)?”
Read report →“What are the top 5 payer denials you're currently working on?”
Read report →“Can you describe Revenue Cycle Management using your own words?”
Read report →“How would you approach questions from the surgery CPT series?”
Read report →“Can you tell me about the different kinds of orthopedic procedures you have experience coding?”
Read report →Formats, difficulty and experience
Across all 142 Surgical Notes interview reports.